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Manfred Bruhn, Manfred (Prof. Dr. Dr. h.c. mult.) Bruhn - Kundenorientierung
Manfred Bruhn, Manfred (Prof. Dr. Dr. h.c. mult.) Bruhn Kundenorientierung German 01.06.2016 Paperback / Softback Fr. 25.50 1-3 working days
Manfred Bruhn - Servicequalität
Manfred Bruhn Servicequalität German 01.06.2013 Paperback / Softback Fr. 24.90 1-2 weeks
B Read, Brendan Read, Brendan B Read, Brendan B. Read - Designing The Best Call Center For Your Business
B Read, Brendan Read, Brendan B Read, Brendan B. Read Designing The Best Call Center For Your Business English 15.11.2004 Paperback / Softback Fr. 79.00 1-2 weeks
Lior Arussy, Arussy Lior - Experience!
Lior Arussy, Arussy Lior Experience! English 10.01.2002 Hardback Fr. 42.00 1-3 weeks (not available at short notice)
Andrew Waite, Waite Andrew - A Practical Guide to Call Center Technology
Andrew Waite, Waite Andrew A Practical Guide to Call Center Technology English 02.01.2002 Paperback / Softback Fr. 70.50 3-5 weeks
Madeline Bodin, Bodin Madeline - The Call Center Dictionary
Madeline Bodin, Bodin Madeline The Call Center Dictionary English 03.01.2002 Paperback / Softback Fr. 41.00 3-5 weeks
Joe Fleischer, Fleischer Joe - The Complete Guide to Customer Support
Joe Fleischer, Fleischer Joe The Complete Guide to Customer Support English 04.01.2002 Paperback / Softback Fr. 96.00 2-3 weeks (title will be printed to order)
Harald Münzberg - Den Kundennutzen managen
Harald Münzberg Den Kundennutzen managen German 01.01.1995 Paperback / Softback Fr. 91.00 6-7 weeks
Christina Didszun, Rainer Grossklaus, Rainer H. G. Großklaus - Die 122 besten Checklisten Kundenorientierung
Christina Didszun, Rainer Grossklaus, Rainer H. G. Großklaus Die 122 besten Checklisten Kundenorientierung German 01.01.1999 Hardback Sold out
Reiner S. Bandorf - Service überzeugt!
Reiner S. Bandorf Service überzeugt! German 01.01.1999 Paperback / Softback Sold out
T. Scott Gross - Wovon Kunden träumen
T. Scott Gross Wovon Kunden träumen German 01.01.1999 Hardback Sold out
Leonard L. Berry - Die Kunst, Kunden zu begeistern
Leonard L. Berry Die Kunst, Kunden zu begeistern German 01.01.2000 Hardback Sold out
Robert Bruch, Helmut Reinke - Der Partner Kunde - CRM mit Intrexx
Robert Bruch, Helmut Reinke Der Partner Kunde - CRM mit Intrexx German 01.01.2003 Paperback / Softback Sold out
Torsten Tomczak, Sven Reinecke - Best Practice in Marketing
Torsten Tomczak, Sven Reinecke Best Practice in Marketing German 01.01.1999 Hardback Sold out
Willy Schneider - Kundenzufriedenheit
Willy Schneider Kundenzufriedenheit German 01.01.2000 Paperback / Softback Sold out
William B. Martin - Exzellenter Kundenservice
William B. Martin Exzellenter Kundenservice German 01.01.1996 Paperback / Softback Sold out
Janelle Barlow, Paul Stewart - Branded Customer Service
Janelle Barlow, Paul Stewart Branded Customer Service English 01.01.2004 Hardback Sold out
Gitte Härter - Kundenakquise, Audio-CD (Audio book)
Gitte Härter Kundenakquise, Audio-CD (Audio book) German 01.09.2011 Audio book Sold out
Udo Haeske - Kommunikation mit Kunden, Audio-CD (Audio book)
Udo Haeske Kommunikation mit Kunden, Audio-CD (Audio book) German 10.02.2009 Audio book Sold out
Daniela Schulz, Wolfgang Stoffel - Kundenbindung, Audio-CD (Audio book)
Daniela Schulz, Wolfgang Stoffel Kundenbindung, Audio-CD (Audio book) German 03.08.2010 Audio book Sold out