Fr. 116.00

Managerialism, Public Sector Reform and Industrial Relations - The State At Work

Anglais · Livre Relié

Expédition généralement dans un délai de 3 à 5 semaines

Description

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This book addresses the key debates on public services reform in the last decade, providing a critical analysis of the restructuring of the public services, the emergence of a more managerially-organized public service and the trade union response.


Table des matières










1. Opening Up the State Part 1: Setting the Scene 2. Management and Trade Unions: A Conceptual Analysis 3. Pathways to Change 4. Addressing Change: Public Service Trade Unions Part 2: The New Public Services 5. Reorganising Public Service Management: Fads and Fashions 6. Work Organisation and Activity in the Public Services 7. Working with Citizens or for Customers?: Public Service Delivery and the 'Customer Focus' Part 3: Negotiation, Bargaining and Representation 8. The State and State Industrial Relations 9. Representing the Future of State Workers Part 4: 10. Conclusion


A propos de l'auteur

Cardiff University, UK.

Résumé

This book addresses the key debates on public services reform in the last decade, providing a critical analysis of the restructuring of the public services, the emergence of a more managerially-organized public service and the trade union response.

Texte suppl.

"This book provides a cogent and systematic analysis of the impact of New Public Management (reinvention) upon organized labor in the civil service. As such, it contains important lessons for politicians and public managers on the consequences and implications of bureaucratic change upon the workers who are most instrumental in making government work, the front-line service providers." Steven Hays (University of South Carolina, USA)

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