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Leadership styles and human resource management practices play a crucial role in the performance of healthcare facilities, directly influencing quality of care and employee and patient satisfaction. This study explores the impact of transformational leadership styles on quality of care and satisfaction in public and private hospitals in the Democratic Republic of Congo (DRC). The aim of this research is to evaluate the effectiveness of transformational and transactional leadership styles, and to examine how human resource management practices, such as reward systems and performance appraisals, affect quality of care and stakeholder satisfaction in hospitals in the DRC. and transactional leadership styles, and human resource management practices
A propos de l'auteur
Il professor Yassa Yoniene Pierre è medico, insegnante-ricercatore e specialista in politiche pubbliche di sviluppo. Insegna in diverse università ed è attivamente coinvolto in progetti di ricerca e formazione nei settori della salute pubblica, dell'istruzione e dello sviluppo sociale in Africa.
