Customer Success Essentials

When your customers succeed, your business succeeds. Customer Success is all about generating revenue growth through customer relationships, outcomes, trust, loyalty, retention and referrals - and Kellie Lucas is a pioneer in the discipline.Discover how to maximise customer retention, recurring revenue and growth, build a productive and balanced team and excel as a Customer Success professional - in just 6 minutes!

Détails du produit

• Auteurs: Kellie Lucas
• Edition: Practical Inspiration Publishing
• Langues: Anglais
• Format d'édition: Livre Broché
• Sortie: 01.11.2025
• EAN: 9781788608244
• ISBN: 978-1-78860-824-4
• Pages: 120
• Thème: 6-Minute Smarts
• Catégories: Sciences sociales, droit, économie > Economie > Publicité, marketing; BUSINESS & ECONOMICS / Sales & Selling / Management, BUSINESS & ECONOMICS / Customer Relations, BUSINESS & ECONOMICS / Development / Business Development, Sales & marketing management, business strategy, Customer services, Sales and marketing management, Journey;Growth;Business;Marketing;Clients;Profit