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An indispensable reference for designing and conducting organizational needs assessments, this book advocates a system-oriented approach to help meet the complex challenges confronting organizations today. Using examples drawn from real-life situations, it offers practical suggestions and guidelines for planning and managing the overall needs-assessment process from the selection of data-gathering methods and use of statistical analyses to the eventual design and implementation of training management-development and quality-improvement programs. The work concludes with an extensive case study of an actual project to illustrate the complexities associated with designing and conducting organizational needs assessments along with a reference exhibit of an actual needs assessment project summary and recommendations.
Table des matières
Illustrations
Introduction
Acknowledgments
The Role of Human Resource Development in Diagnosing Organizational and Individual NeedsNeeds Assessments in Human Resource Development
Preparing for a Needs Assessment
Fundamentals of Needs-Assessment DesignPreliminary Assessment Components
An Overview of Needs-Assessment Data-Gathering Methods
Facilitation, Administration, and ControlAssessment Project Preparation
Assessment Organization and Control
Data Analysis and EvaluationStatistical Analysis Methods
Formulating and Presenting Recommendations
The Role of Needs Assessments in Training and Managing Organizational ChangeNeeds Assessments in Organizational Change
Exhibit
Appendix
Bibliography
Index
A propos de l'auteur
Samuel B. McClelland
