Workplace Violence - Issues, Trends, Strategies

Informationen zum Autor Vaughan Bowie, Bonnie S. Fisher, Cary Cooper Klappentext Reaching beyond the current emphasis on equipping 'primary responders' - such as police, paramedics - to react to violent incidence in the workplace, this book also addresses the experiences of 'secondary responders' - including managers, human resources staff, unions, humanitarian aid workers - and their training and support needs. Zusammenfassung Reaching beyond the current emphasis on equipping 'primary responders' - such as police, paramedics - to react to violent incidence in the workplace, this book also addresses the experiences of 'secondary responders' - including managers, human resources staff, unions, humanitarian aid workers - and their training and support needs. Inhaltsverzeichnis Introduction 1. Workplace violence: new issues, trends, and strategies Part 1: National and International Trends and Responses to Workplace Violence 2. A cross-national comparison of workplace violence and response strategies 3. Organizational factors and psychological aggression: results from a national survey of US companies 4. Reforming abusive organisations Part 2: Identifying and responding to at risk groups 5. Staff violence against those in their care 6. Domestic violence and the workplace: do we know too much of nothing? 7. Caring for those who care - aid worker safety and security as a source of stress and distress: a case for psychological support? 8. Not off the hook: relationships between aid organisation culture and climate and the experience of workers in volatile environments Part 3: Terrorism - a new type of workplace violence 9. Organizational violence: a trigger for reactive terrorism 10. Preparing, training, and supporting human service workers to respond to terrorist events 11. Workplace preparedness and resiliency: an integrated response to terrorism Part 4: Bullys at work 12. Workplace bullying: individual pathology or organisational culture 13. Cyber-harassment in the workplace 14. Where to from here? countering workplace violence in the new millennium ...

Détails du produit

• Collaboration: Vaughan Bowie (Editeur), Bowie Vaughan (Editeur), Cary Cooper (Editeur), Bonnie S Fisher (Editeur), Fisher Bonnie S. (Editeur)
• Edition: Willan Publishing
• Langues: Anglais
• Format d'édition: Livre Relié
• Sortie: 01.01.2008
• EAN: 9781843921349
• ISBN: 978-1-84392-134-9
• Pages: 312
• Catégories: Sciences humaines, art, musique > Pédagogie > Pédagogie sociale, travail social; Sciences sociales, droit, économie > Droit > Droit pénal, droit de procédure pénale, criminologie; England, Wales, LAW / Criminal Law / General, BUSINESS & ECONOMICS / Workplace Culture, SOCIAL SCIENCE / Criminology, BUSINESS & ECONOMICS / Office Management, Office & workplace, Office and workplace, Crime and criminology, Crime & criminology, Criminal law: offences against the person, Offences against the person, Wales / Cymru