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Zusatztext "This book can help you change the system in your organization. I invite you to learn and understand how you can do better on your projects. I know you all can. I've seen it many times once the organization and managers decide that there is a better way. Poulin's book can enable you to do your best and find that better way." Ron Radice, from the Foreword Informationen zum Autor Louis Poulin Klappentext This book provides valuable advice for project and application managers looking to minimize the number of crises they have to deal with and for IT practitioners seeking the practical solutions that lead to career advancement.The author focuses on software development and maintenance, highlighting the most frequently encountered problems that arise from poor processes, and presents recommendations derived from 40 comprehensive assessments of IT organizations. The book details the potential or real problems each organization experienced and describes how these resulted from deficient practices, their impacts, and the benefits of improving specific practices. Zusammenfassung Offers advice for project and application managers looking to minimize the number of crises they have to deal with and for IT practitioners seeking the practical solutions that lead to career advancement. This book focuses on software development and maintenance, highlighting the most frequently encountered problems that arise from poor processes. Inhaltsverzeichnis The Information Age. Managing Requirements. Planning. Tracking Progress. Assuring Quality. Releasing Products, Deploying Services and Controlling Changes. Contracting Out. Developing Products. Coordinating. Reviewing and Inspecting. Providing Services to Customers. Focusing on Processes. Training Personnel. Managing IT Initiatives. Building a Culture. The Reality of Information Technology Initiatives. On Probabilistic Risk Identification, Mapping and Evaluation.
