Strategic Analytics - Advancing Strategy Execution and Organizational Effectiveness

Zusatztext 77514913 Informationen zum Autor Alec Levenson is an economist and senior research scientist at the Center for Effective Organizations, Marshall School of Business, University of Southern California. He has trained business professionals from a large number of Fortune 500 companies in human capital analytics. Klappentext More than ever, data drives decisions in organizatons - and we have more data, and more ways to analyze it, than ever. Yet strategic initiatives continue to fail as often as they did when computers ran on punch cards, Economist and research scientist Alec Levenson says we need a new approach. The problem, Levenson says, is that the business people who devise the strategies and the human resources people who get employees to implement them use completely different analytics. Business Analytics can determine if operational priorities aren't being achieved but can't explain why. HR analytics reveal potentially helpful policy and process improvements but can't identify which would have the greatest strategic impact. This book shows how to use an integrated approach to bring these two pieces together. Levenson presents a thorough and realistic treatment of the reasons for and challenges of taking an integrated approach. Heprovides details on the different parts of both enterprise and human capital analytics that have to be conducted for integration to be successful and includes specific questions to ask, along with examples of applying integrated analytics to address particular organizational challenges. Effective analytics is a team sport. Levenson's approach allows you to get the deepest insights by bringing people together from both the business and HR perspectives to assess what's going on and determine the right solution. Chapter 1 Of Elephants and Incomplete Analytics Issues Addressed in This Chapter • Most analytics conducted today by the business and by HR are incomplete and cannot solve strategy execution problems on their own • You need a full causal model to diagnose the entire system and to understand what really drives behavior and performance Key Questions • What problems are you trying to solve with your analysis? • How does the analysis you have chosen help to improve strategy execution? You need to know what drives performance in your organization to get strategy execution right. The problem with organizational analytics today is that they tell an incomplete story. Enterprise analytics and human capital analytics are conducted along parallel and separate tracks. Both attempt to determine why performance happens, yet each on its own can tell only part of the story. Without the complete story, we don’t really know the best ways to improve strategy execution and organizational effectiveness. Enterprise analytics can tell us if we’re achieving the strategy and details about the operational measures that contribute to strategy execution. A typical analysis addresses questions like these: • What types of customers can best help increase our share in existing markets? • What new markets can we succeed in? • What organizational capabilities do we need for strategic success? The enterprise metrics used to answer these questions include market share, sales, and margins, among others, and extend to operational and technical measures that describe business processes, such as productivity, innovation, quality, manufacturing uptime, time-to-market, customer service, and others. On the human capital side, a typical analysis tries to figure out the sources of organizational ineffectiveness, focusing almost exclusively on how work is done and whether people work well together. A typical analysis addresses questions like these: • Who are our best leaders, and what role do they really play? • Is a group or team performing wel...

A propos de l'auteur

Alec Levenson is an economist and senior research scientist at the Center for Effective Organizations, Marshall School of Business, University of Southern California. He has trained business professionals from a large number of Fortune 500 companies in human capital analytics.

Détails du produit

• Auteurs: Alec Levenson, Alec R. Levenson
• Edition: Berrett Koehler Publishers
• Langues: Anglais
• Format d'édition: Livre de poche
• Sortie: 02.11.2015
• EAN: 9781626560550
• ISBN: 978-1-62656-055-0
• Pages: 264
• Dimensions: 141 mm x 216 mm x 18 mm
• Thème: UK Professional Business Management / Business
• Catégorie: Sciences sociales, droit, économie > Economie > Gestion