En savoir plus
Informationen zum Autor David L. Cooperrider is Professor and Chairman of the Department of Organizational Behavior at the Weatherhead School of Management, Case Western Reserve University. He is the author or coauthor of nine books. His 1987 article Appreciative Inquiry Into Organizational Life (with Suresh Srivastva) introduced the concept of Appreciative Inquiry. Diana Whitney is President of Corporation for Positive Change, the leading consulting firm practicing Appreciative Inquiry internationally, and a Distinguished Consulting Faculty at Saybrook Graduate School and Research Center. She has authored or edited eleven books. Whitney and Cooperrider are cofounders of the Corporation for Positive Change (www.positivechange.org) and The Taos Institute (www.taosinstitute.net). Klappentext Originally part of Berrett-Koehler Communication's "Collaborating for Change" series, this short introduction to Appreciative Inquiry is the best way for organisations to be introduced to AI by the originators and leaders of the movement itself. Now with a new introduction and updated with revisions throughout, Appreciative Inquiry offers an approach that works because it acknowledges the prevailing attitudes toward change. It offers a fresh view based on the possibility of a more desirable future, experience with the whole system and activities that signal "something different is happening this time." That difference systematically taps the potential of human beings to make themselves, their organisations and their communities more adaptive and more effective. This approach is based on solid, proven principles for unleashing people's creativity, knowledge and spirit toward a common purpose. Zusammenfassung A truly revolutionary method of change management, Appreciative Inquiry (AI) emphasizes inquiry into strengths, rather than focusing exclusively on fixing weaknesses. Written by the originators and leaders of the AI movement, this accessible guide offers a practical introduction to the method, which has been used to significantly enhance customer satisfaction, cost competitiveness, revenues, profits, and employee engagement, as well as organizations' abilities to meet the needs of society. Full of exciting stories that illustrate its many applications and benefits, this is the most authoritative guide to Al. By using this change method to systematically tap human potential, organizations, communities, and individuals become more effective. Inhaltsverzeichnis Preface Chapter 1 - An Invitation to the Positive Revolution in Change AI and the New Model of Change Leadership Approaching Problems From the Other Side Chapter 2 - What is Appreciative Inquiry? The Positive Core A Working Definition of Positive Change Chapter 3 - The Appreciative Inquiry 4-D Cycle Overview of the 4-D Cycle Passion for Service: Getting Started with AI at British Airways Chapter 4 - The 4-D Cycle in Action The First D, Discovery From Discovery to Dream Design for Organizing into the Future The United Religions Initiative: Design of a Global Community Realizing Destiny Chapter 5 - Applying the 4-D Cycle Whole-System Inquiry The AI Summit Roadway Express: Moving from Good to Great Chapter 6 - Roles, Responsibilities, and Relationships The Role of Leadership The Role of an AI Consultant The Role of the Core Team The Role of the Participants Chapter 7 - Principles for a Positive Revolution The Constructionist Principle The Simultaneity Principle The Poetic Principle The Anticipatory Principle The Positive Principle Chapter 8 - Conditions for Success: The Liberation of Power Freedom to Be Known in Relationship Freedom to be Heard Freedom to Dream in Community Free...
