En savoir plus
Every day we wake up, send our children to school, go to work, attend sports or other entertainment events,
etc. Then suddenly the unexpected happens. This day will not end like yesterday and a thousand other
days. Our lives are changed forever. Suddenly we realize how precious and fragile life is, and we question
whether we could have done something to prevent this emergency event. We have become accustomed to
violence, but we do not need to accept it. Our study of workplace violence, terrorism, and other forms of
dysfunctional behavior associated with work suggests that both managers and non-managers would like to
reduce the risks associated with violence at the workplace. The book is designed to help do just that.
You can be underpaid, overworked, or get fired even though you are performing well. You can be a victim
of sabotage or harassment even though-or sometimes because!-you are doing an outstanding job. You
can be a victim on company premises of an angry, psychologically impaired, or chemically dependent
manager, non-manager, former coworker, spouse, or even a stranger. The violent act you face may have
stemmed from coworker interaction, worker-boss relations, a sick corporate environment, or even family
problems.
Top executives and other managerial and non-managerial personnel clearly need to take steps toward
reducing the threat of workplace violence. Numerous studies have been done regarding workplace problems, resulting in numerous books and
professional journal articles. Some books, articles, workshops, seminars, and the like proffer general advice to managers. However, virtually all of that
advice has come from psychologists, physicians, and lawyers. And very little counsel is provided to non-manager employees on dealing with problems
that involve co-workers or managers. What has been lacking is advice that would reduce the threat of workplace violence and therefore (1) reduce
stress, (2) enable organizations to develop potential competitive advantages in terms of their personnel and productivity, and (3) guide organizational
personnel in their efforts to solve problems before they culminate in violent actions. This book fills that need. We believe it is the first to offer both
general and specific information and advice from a managerial point of view. The authors have spent their careers intimately involved with the
practice, teaching, and research on management and organizations.
A propos de l'auteur
Ella W. Van Fleet, Professional Business Associates
David D. Van Fleet, Arizona State University, USA
