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Informationen zum Autor RANDY PENNINGTON is a business performance veteran, author, and expert in helping organizations build a culture focused on results. His client list includes leading organizations in business, nonprofits, and government. His ideas and comments have appeared in??the New York Times, Entrepreneur, Executive Excellence, ??and numerous professional and trade journals, and on CNN, Fox News, the BBC, and ABC radio. He is the author of Results Rule!. Klappentext Remain competitive, inspire innovation, and ensure successConstantly adapting, improving, and changing is more important than ever for companies to remain competitive in today's marketplace. Make Change Work presents real solutions to thriving in a world of constant change. This book educates managers and leaders on how to lead change, with strategies for creating urgency, building support, and ensuring successful change. Get the guidance you need to be bold in the face of change, and learn how to make your company faster, better, cheaper, and friendlier--by simply listening to your customers* Advises leaders on how to design and implement a strategy that allows you to successfully lead change and deliver meaningful business results* Author Randy Pennington is a 20-year business performance veteran, author, and expert in helping organizations build a culture focused on resultsLearn how to establish a clear and purposeful goal, inspire a culture relentlessly focused on customers, and create an environment where your talented team wants to Make Change Work. Zusammenfassung Remain competitive, inspire innovation, and ensure success Constantly adapting, improving, and changing is more important than ever for companies to remain competitive in today s marketplace. Make Change Work presents real solutions to thriving in a world of constant change. Inhaltsverzeichnis Preface xv Acknowledgments xix Part I The Realities of Change 1 Chapter 1 The New Normal 3 Chapter 2 Faster, Better, Cheaper, Friendlier 13 Chapter 3 Good Change, Bad Change 21 Chapter 4 Dodos and Coyotes: Only the Nimble Survive 33 Part II Becoming a Change Leader: The Tactical Side of Change 41 Chapter 5 What Change Leaders Do 43 Chapter 6 Buy-In: Where Change Legends Are Made 51 Chapter 7 Go First 59 Chapter 8 Change Change 67 Chapter 9 Generate Creative Tension 75 Chapter 10 Connect with People Where They Are 85 Chapter 11 Involve Early and Often 95 Chapter 12 Use Resistance as Your Friend 103 Part III Change Challenges 113 Chapter 13 When Change Isn't a Choice 115 Chapter 14 Change Your Culture and Change Your Results 125 Chapter 15 Stop Spineating 135 Part IV The Wrap-Up 143 Chapter 16 The Future and Change 145 Notes 153 About the Author 157 Index 159 ...
