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Informationen zum Autor Donald L. Kirkpatrick and James D. Kirkpatrick Klappentext In this indispensable companion to the classic book Evaluating Training Programs-The Four Levels! Don and Jim Kirkpatrick offer detailed guidance for putting any or all of the Four Levels into practice. In addition! they show how to decide what to evaluate! how to get managers to support the evaluation process! and how to use the Four Levels to construct a compelling chain of evidence demonstrating the contribution of training to the bottom line. Inhaltsverzeichnis Preface Part I: The Four Levels’ Biggest Challenge 1. The Four Levels in the 21st Century 2. The Challenge: Transferring Learning to Behavior Part II: Foundations for Success 3. Strategy and Leadership 4. Culture and Systems 5. Success at Levels 1 and 2 Part III: Solutions to the Challenge 6. Support 7. Accountability 8. The Glue to Hold It All Together Supportive Management Part IV: Best Practices Case Studies 9. Manufacturing Organizations 10. Service Organizations 11. Taking Action Index About the Authors
Table des matières
Preface
Part I: The Four Levels Biggest Challenge
1. The Four Levels in the 21st Century
2. The Challenge: Transferring Learning to Behavior
Part II: Foundations for Success
3. Strategy and Leadership
4. Culture and Systems
5. Success at Levels 1 and 2
Part III: Solutions to the Challenge
6. Support
7. Accountability
8. The Glue to Hold It All Together
Supportive Management
Part IV: Best Practices Case Studies
9. Manufacturing Organizations
10. Service Organizations
11. Taking Action
Index
About the Authors
Commentaire
Don and Jim get to the heart of evaluation in Implementing Kirkpatrick s Four Levels. Their insights on management buy-in tactics, and many practical examples of how to execute comprehensive level three and four evaluations are truly invaluable. As no industry dynamics are exactly the same, I found the flexibility of options/tools/resources around learning evaluations to be credible and comprehensive.
--Barbara Hewitt, Executive Director, MGM Grand University
Unless training directly addresses an organization s need, and unless the training professional can prove this with evidence, the value of the program (or the entire training department) may be missed. What better authors to address this than Don and Jim Kirkpatrick!
--Allison A.S. Wimms, Senior Training and Development Specialist, Johns Hopkins HealthCare LLC
"Without Kirkpatrick's Four Levels, we would all be flying blind! This new book is another very important addition to our evaluation body of knowledge and will provide very practical solutions to your evaluation problems."
--Christopher R. Hardy, Ph.D., Director, Strategic Planning & Customer Relationship Management, Defense Acquisition University
Don and Jim Kirkpatrick have once again stepped up to help learning organizations address their measurement needs. Their new book takes their previous research to new heights.
-- Kent Barnett, President, Knowledge Advisors
