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Informationen zum Autor Marcia Hughes , president of Collaborative Growth, serves as a strategic communications partner for organizations and trainers and is a professional speaker. She offers emotional intelligence training and coaching and is a certified trainer in the EQ-i 2.0 and EQ360, and TESI. James Bradford Terrell , vice president of Collaborative Growth, provides coaching in emotional and communication skillfulness and organizational competency development for individuals, teams in transition, and senior leaders. He coaches leaders and teams using the EQ-i 2.0 and EQ360 and TESI. Klappentext The importance of emotional intelligence as a critical factor in personal and business success is now well established. Emotional Intelligence in Action, Second Edition shows how to tap the power of EI to build effective emotional skills and create real change for leaders and teams.This book breaks new ground in providing a cross-reference matrix that maps sixty-five exercises to four leading emotional intelligence models - the EQ-I 2.0 or EQ360, TESI and TESI Short, the MSCEIT, and EISA - making it easy to use with all the models.Revised to respond to the significant changes in EQi-2.0 and to add two new instruments, TESI and EISA, this Second Edition now offers in-depth coverage of such emerging topics as emotional expression, as well as twenty new exercises, accompanied by reproducible handouts for your participants.Ideal for both individual or team coaching or as part of a wider leadership and management development program, Emotional Intelligence in Action, Second Edition provides highly-effective experiential learning, drawn from real life, that will help you enhance emotional intelligence competencies in every organization. Zusammenfassung The importance of emotional intelligence as a critical factor in personal and business success is now well established. Emotional Intelligence in Action, Second Edition shows how to tap the power of EI to build effective emotional skills and create real change for leaders and teams. Inhaltsverzeichnis On the Web xvAcknowledgments xixIntroduction: Getting the Most from This Resource 1PART ONE Using Emotional Intelligence to Create Real Change 7CHAPTER 1 The Case for Emotional Intelligence 9CHAPTER 2 How Everyone Can Use the Exercises: Cross-Reference Matrix 17PART TWO Exploring Emotional Intelligence and Well-Being Skills 351 Self-Regard 372 Self-Actualization 413 Emotional Self-Awareness 474 Emotional Expression 535 Assertiveness 576 Independence 637 Interpersonal Relationships 678 Empathy 719 Social Responsibility 7710 Problem Solving 8311 Reality Testing 8712 Impulse Control 9113 Flexibility 9514 Stress Tolerance 10115 Optimism 10716 Happiness/Well-Being 113PART THREE Emotional Intelligence Exercises to Build Effective Skills 1171 Self-RegardEXERCISE 1.1 Lighten Up with Self-Compassion 121EXERCISE 1.2 Of Thine Own Self Be Aware 125EXERCISE 1.3 Reconciliation 129EXERCISE 1.4 Toot Your Horn and Scratch Your Back 1352 Self-ActualizationEXERCISE 2.1 Leverage Your Time with a 2% Solution 139EXERCISE 2.2 The Scavenger Hunt 145EXERCISE 2.3 Becoming All That You Can Be 155EXERCISE 2.4 Applying Inspiration 1633 Emotional Self-AwarenessEXERCISE 3.1 Expanding Your Uncommon Awareness 171EXERCISE 3.2 Are You in Touch? 175EXERCISE 3.3 It Just Bubbles Up 181EXERCISE 3.4 Moving Toward andMoving Away 1874 Emotional ExpressionEXERCISE 4.1 Expressing Resistance 195EXERCISE 4.2 Say It Nonverbally! 199EXERCISE 4.3 Tell a Story 203EXERCISE 4.4 Expressing Emotions in Social Media 2075 AssertivenessEXERCISE 5.1 Developing Appropriate Assertiveness Within Your Team 211EXERCISE 5.2 Ramp It Up 217EXERCISE 5.3 Dial It Back 223EXERCISE 5.4 Getting Your Point Across 2276 IndependenceEXERCISE 6.1 Virtual Decision Making 231EXERCISE 6.2 Cut t...
