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Anders Gustafsson, Andrea Herrmann, Andreas Herrmann, Frank Huber, Frank Huber et al, Michael D. Johnson - Customer Retention in the Automotive Industry
Anders Gustafsson, Andrea Herrmann, Andreas Herrmann, Frank Huber, Frank Huber et al, Michael D. Johnson Customer Retention in the Automotive Industry Inglese 05.12.2012 Tascabile Fr. 69.00 1-2 settimane (il titolo viene stampato sull'ordine)
Anders Gustafsson, Per Kristensson, Gary R. Schirr - Service Innovation
Anders Gustafsson, Per Kristensson, Gary R. Schirr Service Innovation Inglese 30.04.2016 Tascabile Fr. 32.80 2-3 settimane (il titolo viene stampato sull'ordine)
Anders Gustafsson, Gustafsson Anders, Johnson, Matthew D Johnson, Matthew D. Johnson, Matthew D. (University of Michigan Busine Johnson... - Competing in a Service Economy
Anders Gustafsson, Gustafsson Anders, Johnson, Matthew D Johnson, Matthew D. Johnson, Matthew D. (University of Michigan Busine Johnson... Competing in a Service Economy Inglese 03.09.2008 Tascabile Fr. 58.90 1-3 settimane (non disponibile a breve termine)
Anders Gustafsson, Michael D. Johnson, Michael D. Gustafsson Johnson - Competing in a Service Economy
Anders Gustafsson, Michael D. Johnson, Michael D. Gustafsson Johnson Competing in a Service Economy Inglese 06.06.2003 Copertina rigida Fr. 45.00 1-3 settimane (non disponibile a breve termine)
Edvardsson Bo, Bo (Karlstad Univ Edvardsson, Anders Per Jonas Bo & G Magnusson Peter, Bo Edvardsson, Bo (Karlstad Univ Edvardsson, Anders Gustafsson... - Involving Customers in New Service Development
Edvardsson Bo, Bo (Karlstad Univ Edvardsson, Anders Per Jonas Bo & G Magnusson Peter, Bo Edvardsson, Bo (Karlstad Univ Edvardsson, Anders Gustafsson... Involving Customers in New Service Development Inglese 13.10.2006 Tascabile Fr. 93.60 2-3 settimane (il titolo viene stampato sull'ordine)
A. Gustafsson, Anders Gustafsson, D. Johnson, Matthew Johnson, Matthew D Johnson, Matthew D. Johnson... - Improving Customer Satisfaction Loyalty and Profit
A. Gustafsson, Anders Gustafsson, D. Johnson, Matthew Johnson, Matthew D Johnson, Matthew D. Johnson... Improving Customer Satisfaction Loyalty and Profit Inglese 17.10.2000 Copertina rigida Fr. 61.00 3-5 settimane (il titolo viene procurato in modo speciale)
Edvardsson Bo, Bo (Karlstad Univ Edvardsson, Bo Gustafsson Edvardsson, Bo Magnusson Edvardsson, Peter Magnusson, Bo Edvardsson... - Involving Customers in New Service Development
Edvardsson Bo, Bo (Karlstad Univ Edvardsson, Bo Gustafsson Edvardsson, Bo Magnusson Edvardsson, Peter Magnusson, Bo Edvardsson... Involving Customers in New Service Development Inglese 13.10.2006 Copertina rigida Fr. 192.00 min. 4 settimane (il titolo viene procurato in modo speciale)
Anders Gustafsson, Andreas Herrmann, Frank Huber - Conjoint Measurement
Anders Gustafsson, Andreas Herrmann, Frank Huber Conjoint Measurement Inglese 19.09.2007 Copertina rigida Fr. 169.00 6-7 settimane
Anders Gustafsson, Andrea Herrmann, Andreas Herrmann, Frank Huber - Conjoint Measurement
Anders Gustafsson, Andrea Herrmann, Andreas Herrmann, Frank Huber Conjoint Measurement Inglese 29.01.2013 Tascabile Fr. 124.00 6-7 settimane
Anders Gustafsson, Andreas Herrmann, Frank Huber - Conjoint Measurement
Anders Gustafsson, Andreas Herrmann, Frank Huber Conjoint Measurement Inglese 01.01.2003 Copertina rigida Esaurito