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Allen P Adamson, Allen P. Adamson, Adamson Allen P. - Seeing the How
Allen P Adamson, Allen P. Adamson, Adamson Allen P. Seeing the How English 02.05.2023 Hardback Fr. 48.90 3-5 weeks
Stephanie Marsh - User Research
Stephanie Marsh User Research English 03.02.2022 Paperback / Softback Fr. 55.90 4-7 working days
Roy Lilley, Lilley Roy - Dealing with Difficult People
Roy Lilley, Lilley Roy Dealing with Difficult People English 03.07.2022 Hardback Fr. 76.00 3-5 weeks
Pennie Frow, Pennie (Professor Frow, Frow Pennie, Adrian Payne, Adrian (Professor Payne, Adrian Frow Payne... - Strategic Customer Management
Pennie Frow, Pennie (Professor Frow, Frow Pennie, Adrian Payne, Adrian (Professor Payne, Adrian Frow Payne... Strategic Customer Management English 28.03.2013 Hardback Fr. 156.00 1-3 weeks (not available at short notice)
Grisna Martini Anggadwita, Grisna Anggadwita, Erni Martini - Digital Economy for Customer Benefit and Business Fairness
Grisna Martini Anggadwita, Grisna Anggadwita, Erni Martini Digital Economy for Customer Benefit and Business Fairness English 01.08.2022 Paperback / Softback Fr. 156.00 1-3 weeks (not available at short notice)
Unger Todd Unger, Todd Unger - The 10-Second Customer Journey
Unger Todd Unger, Todd Unger The 10-Second Customer Journey English 11.06.2024 Paperback / Softback Fr. 30.90 3-5 weeks
Brent Adamson, Matthew Dickson, Dickson and Adamso, Matthew Dixon - The Challenger Sale
Brent Adamson, Matthew Dickson, Dickson and Adamso, Matthew Dixon The Challenger Sale English 07.02.2013 Paperback / Softback Fr. 30.90 1-3 working days
Dibeehi, Q Dibeehi, Q. Dibeehi, Qaalfa Dibeehi, Shaw, C Shaw... - Customer Experience
Dibeehi, Q Dibeehi, Q. Dibeehi, Qaalfa Dibeehi, Shaw, C Shaw... Customer Experience English 09.09.2010 Hardback Fr. 86.50 1-3 weeks (not available at short notice)
K Eikenberry, Kevin Eikenberry, Eikenberry Kevin - Focusing on Customers Participant Workbook
K Eikenberry, Kevin Eikenberry, Eikenberry Kevin Focusing on Customers Participant Workbook English 27.10.2010 Paperback / Softback Fr. 29.50 1-3 weeks (not available at short notice)
R Vogelaar, R. Vogelaar, Rijn Vogelaar, VOGELAAR RIJN - Superpromoter
R Vogelaar, R. Vogelaar, Rijn Vogelaar, VOGELAAR RIJN Superpromoter English 26.11.2010 Hardback Fr. 82.80 1-3 weeks (not available at short notice)
Philip Berners, Philip (Edge Hotel School Berners, Adrian Martin, Martin Adrian - Practical Guide to Achieving Customer Satisfaction in Events and Hotel
Philip Berners, Philip (Edge Hotel School Berners, Adrian Martin, Martin Adrian Practical Guide to Achieving Customer Satisfaction in Events and Hotel English 18.07.2022 Hardback Fr. 236.00 3-5 weeks
Fifty Lessons, Fifty Lessons, Fifty Lessons - Making Customers Matter
Fifty Lessons, Fifty Lessons, Fifty Lessons Making Customers Matter English 14.06.2010 Paperback Fr. 17.50 3-5 weeks
Robert Bacal, Bacal Robert - Perfect Phrases For Customer Service
Robert Bacal, Bacal Robert Perfect Phrases For Customer Service English 01.12.2010 Paperback / Softback Fr. 30.90 3-5 weeks
Lance Bettencourt, Lance A. Bettencourt, Bettencourt Lance - Service Innovation
Lance Bettencourt, Lance A. Bettencourt, Bettencourt Lance Service Innovation English 01.07.2010 Hardback Fr. 66.00 3-5 weeks
Lucas Conley, Conley Lucas, Mark Miller - Legacy in the Making: Building a Long-Term Brand to Stand Out in a Short-Term World
Lucas Conley, Conley Lucas, Mark Miller Legacy in the Making: Building a Long-Term Brand to Stand Out in a Short-Term World English 03.05.2022 Paperback / Softback Fr. 48.90 3-5 weeks
P Klaus, P. Klaus, Philipp Klaus, Philipp Klaus Klaus - Measuring Customer Experience
P Klaus, P. Klaus, Philipp Klaus, Philipp Klaus Klaus Measuring Customer Experience English 14.01.2014 Paperback / Softback Fr. 69.00 1-3 weeks (not available at short notice)
Dominic J Houlder, Roddy Mullin, Mullin Roddy, Alison Williams, Alison Mullin Williams, Williams Alison - Handbook of Field Marketing
Dominic J Houlder, Roddy Mullin, Mullin Roddy, Alison Williams, Alison Mullin Williams, Williams Alison Handbook of Field Marketing English 03.06.2009 Paperback / Softback Fr. 55.90 1-3 weeks (not available at short notice)
J. Darroch, Jenny Darroch, DARROCH JENNY - Marketing Through Turbulent Times
J. Darroch, Jenny Darroch, DARROCH JENNY Marketing Through Turbulent Times English 23.10.2009 Hardback Fr. 87.60 1-3 weeks (not available at short notice)
John P. Wilson, WILSON JOHN P, Wilson John P. - Call Centre Training Handbook
John P. Wilson, WILSON JOHN P, Wilson John P. Call Centre Training Handbook English 03.12.2008 Hardback Fr. 86.00 1-3 weeks (not available at short notice)
Peter Verhezen - Vulnerability of Corporate Reputation
Peter Verhezen Vulnerability of Corporate Reputation English 30.09.2015 Hardback Fr. 85.20 3-5 weeks (title will be specially ordered)