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Rich David - Contagious Selling: How to Turn a Connection into a Relationship that Lasts a Lifetime
Rich David Contagious Selling: How to Turn a Connection into a Relationship that Lasts a Lifetime English 16.11.2012 Paperback / Softback Fr. 36.50 3-5 weeks
Richard Chase, Richard B. Chase, Sriram Dasu, Dasu Sriram - The Customer Service Solution
Richard Chase, Richard B. Chase, Sriram Dasu, Dasu Sriram The Customer Service Solution English 01.07.2013 Hardback Fr. 55.50 3-5 weeks
Paul Greenberg, Greenberg Paul - CRM at the Speed of Light
Paul Greenberg, Greenberg Paul CRM at the Speed of Light English 22.01.2010 Hardback Fr. 99.00 3-5 weeks
Paul M. Cole, Paul Michael Cole, Cole Paul M., Robert E. Wayland, Robert Edwin Wayland, Wayland Robert E. - Customer Connections
Paul M. Cole, Paul Michael Cole, Cole Paul M., Robert E. Wayland, Robert Edwin Wayland, Wayland Robert E. Customer Connections English 01.09.1997 Hardback Fr. 42.90 3-5 weeks
Madeline Bodin, Bodin Madeline - The Call Center Dictionary
Madeline Bodin, Bodin Madeline The Call Center Dictionary English 03.01.2002 Paperback / Softback Fr. 42.00 3-5 weeks
Stephen Coscia, Coscia Stephen - Customer Service Over the Phone
Stephen Coscia, Coscia Stephen Customer Service Over the Phone English 11.01.1999 Paperback / Softback Fr. 44.50 3-5 weeks
Madeline Bodin, Bodin Madeline - Maximizing Call Center Performance
Madeline Bodin, Bodin Madeline Maximizing Call Center Performance English 01.01.1999 Paperback / Softback Fr. 48.90 3-5 weeks
Kellie Lucas, Kelly Lucas - The Customer Success Pioneer
Kellie Lucas, Kelly Lucas The Customer Success Pioneer English 31.10.2019 Paperback / Softback Fr. 29.50 3-5 weeks
Steven Van Belleghem - When Digital Becomes Human
Steven Van Belleghem When Digital Becomes Human English 03.03.2016 Hardback Fr. 160.00 3-5 weeks
Ilja Grzeskowitz - The Changemaker Mindset
Ilja Grzeskowitz The Changemaker Mindset English 15.04.2019 Paperback / Softback Fr. 25.90 3-5 weeks
Amanda Slavin - The Seventh Level
Amanda Slavin The Seventh Level English 29.10.2019 Paperback / Softback Fr. 24.70 2-3 weeks (title will be printed to order)
Brenda Hill - Remember What Your Mamas Taught You
Brenda Hill Remember What Your Mamas Taught You English 03.11.2005 Paperback / Softback Fr. 16.20 2-3 weeks (title will be printed to order)
Alexander H. Kracklauer, D. Q. Mills, D. Quinn Mills, Daniel Quinn Mills, Quinn Mills, D Quinn Mills... - Collaborative Customer Relationship Management
Alexander H. Kracklauer, D. Q. Mills, D. Quinn Mills, Daniel Quinn Mills, Quinn Mills, D Quinn Mills... Collaborative Customer Relationship Management English 15.08.2003 Hardback Fr. 69.00 2-3 weeks (title will be printed to order)
Lance Gibbs - Not My Circus, Not My Monkeys: Why the Path to Transformational Customer Experience Runs Through Employee Experience
Lance Gibbs Not My Circus, Not My Monkeys: Why the Path to Transformational Customer Experience Runs Through Employee Experience English 21.06.2017 Hardback Fr. 31.50 3-5 weeks (title will be specially ordered)
Steve Miller - Uncopyable
Steve Miller Uncopyable English 31.03.2020 Paperback / Softback Fr. 27.50 3-5 weeks (title will be specially ordered)
Pat Wellington - Effective Customer Care
Pat Wellington Effective Customer Care English 03.05.2010 Paperback Fr. 22.90 at least 4 weeks (title will be specially ordered)
Johnny Ch Lok - Can Enertainment Technological Market and Organizational Behavioral and Economic Factors: Influence Theme Park Entertainment Industry Success
Johnny Ch Lok Can Enertainment Technological Market and Organizational Behavioral and Economic Factors: Influence Theme Park Entertainment Industry Success English 01.01.2018 Paperback / Softback Fr. 116.40 at least 4 weeks (title will be specially ordered)
Colin Strong, Strong Colin - Humanizing Big Data
Colin Strong, Strong Colin Humanizing Big Data English 03.03.2015 Paperback / Softback Fr. 61.80 at least 4 weeks (title will be specially ordered)
James Agarwal, James (Univ Of Calgary Agarwal, Naresh K Malhotra, Naresh K (Georgia Inst Of Technology Malhotra, Naresh K. Malhotra - Customer Relationship Marketing: Theoretical and Managerial Perspectives
James Agarwal, James (Univ Of Calgary Agarwal, Naresh K Malhotra, Naresh K (Georgia Inst Of Technology Malhotra, Naresh K. Malhotra Customer Relationship Marketing: Theoretical and Managerial Perspectives English 28.02.2021 Paperback / Softback Fr. 86.50 at least 4 weeks (title will be specially ordered)
James Agarwal, James (Univ Of Calgary Agarwal, Naresh K Malhotra, Naresh K (Georgia Inst Of Technology Malhotra, Naresh K. Malhotra - Customer Relationship Marketing: Theoretical and Managerial Perspectives
James Agarwal, James (Univ Of Calgary Agarwal, Naresh K Malhotra, Naresh K (Georgia Inst Of Technology Malhotra, Naresh K. Malhotra Customer Relationship Marketing: Theoretical and Managerial Perspectives English 28.02.2021 Hardback Fr. 165.60 at least 4 weeks (title will be specially ordered)