Remember What Your Mamas Taught You - A Unique Way of Looking at Customer Service

Remember What Your MAMAs Taught You provides a unique way of looking at customer service.

Author Brenda Hill brings over 20 years of experience providing quality customer service to many customers. Remember What Your MAMAs Taught You provides valuable information in a humorous, easy to understand format that helps you to:

remember what you've already been taught many years ago by one of your greatest teachers, your MAMAs,

see how negative perceptions about customer service has affected your treatment of others,

dissolve negative perceptions about customer service,

understand the true meaning of customer service

If you want to discover the key to delivering extraordinary customer service consistently and effortlessly, Remember What Your MAMAs Taught You is definitely the resource you need.

About the author

Brenda Hill is a multi-published author and writing coach. She authored a thriller, which was an Edgar Award contender, and her short stories have been published in a national women's magazine as well as several literary journals. Her works in any genre celebrate the inner strength women sometimes forget they possess.

Product details

• Authors: Brenda Hill
• Publisher: iUniverse
• Languages: English
• Product format: Paperback / Softback
• Released: 03.11.2005
• EAN: 9780595375363
• ISBN: 978-0-595-37536-3
• No. of pages: 64
• Dimensions: 152 mm x 229 mm x 4 mm
• Weight: 108 g
• Subjects: Social sciences, law, business > Business > Miscellaneous; BUSINESS & ECONOMICS / Customer Relations