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Informationen zum Autor Stephen Pollan (New York, NY)?has written several bestsellers on meeting life's challenges, including "Die Broke," "Live Rich," "Second Acts", and "Lifescripts". Stephen appeared nationally as "The Answer Man" on CNBC for six years, responding to viewers' personal finance questions. He has been a frequent guest on the Today show, Good Morning America and other programs. Besides television, Stephen contributes regularly to national publications such as U.S. News & World Report, Worth, New York and he has an upcoming monthly column in Money titled "Finding the Right Words." He and his longtime collaborator, Mark Levine, have been nominated for three National Magazine Awards. Mark Levine (Ithaca, NY)?has written and collaborated on more than thirty books, including the bestsellers You Can't Predict A Hero, Second Acts, and Die Broke. He lives in Ithaca, New York. Klappentext What to say in today's toughest workplace situationsWhatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed.Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including:* Negotiating severance* Performance reviews* Responding to a pay cut* Asking for a raise or promotion* Terminating a friend* Job interviews* Dealing with difficult bosses* And many more Zusammenfassung What to say in today's toughest workplace situationsWhatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed.Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including:* Negotiating severance* Performance reviews* Responding to a pay cut* Asking for a raise or promotion* Terminating a friend* Job interviews* Dealing with difficult bosses* And many more Inhaltsverzeichnis Preface xi Chapter 1 The New Workplace Environment 1 Chapter 2 Workplace Bombshells 13 Workscript 2.1 Meeting your new boss 18 Workscript 2.2 Meeting your new staff 22 Workscript 2.3 Explaining a restructuring 26 Workscript 2.4 Announcing a purchase or merger 28 Workscript 2.5 Announcing a relocation 30 Chapter 3 Death Sentences 35 Workscript 3.1 Terminating a company icon 42 Workscript 3.2 You're the icon being terminated 44 Workscript 3.3 Firing a friend 46 Workscript 3.4 Being fired by a friend 48 Workscript 3.5 Terminating someone close to retirement 50 Workscript 3.6 Being terminated when close to retirement 52 Workscript 3.7 Terminating someone with a personal burden 56 Workscript 3.8 Being terminated when you have a personal burden 58 Workscript 3.9 Terminating someone, but asking them to remain available 60 Workscript 3.10 Being terminated, but asked to remain available 64 Workscript 3.11 Making an end run around your boss 66 Chapter 4 Employer Cost-Cutting 69 Workscript 4.1 Furloughing someone without pay 74 Workscript 4.2 Being furloughed without pay 76 Workscript 4.3 Turning a full-time employee into a part-timer 78 Workscript 4.4 Being asked to become a part-time employee 80 Workscript 4.5 Cutting an entire staff's pay 82 Workscript 4.6 Cutting an individual employee's pay 86 Workscript 4.7 Having your pay cut 88 Workscript 4.8 Increasing employee's hours but not pay 90 Workscript 4.9 Extending responsibilities without increasing pay 92 Workscript 4.10 Having your responsibilities increased...