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Informationen zum Autor Jack Griffin is the author of How to Say It at Work and How to Say It for First-Time Managers . He is a communications expert and consultant to small businesses, entrepreneurs, cultural institutions, and publishers. Klappentext An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. From the author of "How to Say It(r) at Work!" a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating! planning and running meetings! and mentoring! to building a team and motivating subordinates! this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include: ?Building leadership vocabulary ?Establishing ground rules ?Projecting credibility ?Avoiding day-one mistakes ?Handling crises and criticism ?Motivating and inspiring ?Making meetings work Zusammenfassung An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. From the author of How to Say It(r) at Work ! a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating! planning and running meetings! and mentoring! to building a team and motivating subordinates! this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include: ?Building leadership vocabulary ?Establishing ground rules ?Projecting credibility ?Avoiding day-one mistakes ?Handling crises and criticism ?Motivating and inspiring ?Making meetings work
