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Informationen zum Autor RICHARD S. WELLINS Richard S. Wellins is senior vice president of programs and marketing for Development Dimensions International (DDI), a world leader in providing human resource programs and service designed to create high-performance organizations. He is lead author of Empowered Teams (1991) and coauthor of Leadership Trapeze: Strategies for Leadership in Team-Based Organizations (1994), both from Jossey-Bass. Willaim C. Byham is president and CEO of DDI and coauthor of such bestselling books as Zapp! The Lightning of Empowerment (1990) and its sequel, HeroZEmpower Yourself, Your Coworkers, Your Company (1994). George R. Dixon is a business writer, researcher, and communications consultant. His books include What Works at Work (1988) and Shogun Management (1993, with W. C. Byham). WILLIAM C. BYHAM Richard S. Wellins is senior vice president of programs and marketing for Development Dimensions International (DDI), a world leader in providing human resource programs and service designed to create high-performance organizations. He is lead author of Empowered Teams (1991) and coauthor of Leadership Trapeze: Strategies for Leadership in Team-Based Organizations (1994), both from Jossey-Bass. Willaim C. Byham is president and CEO of DDI and coauthor of such bestselling books as Zapp! The Lightning of Empowerment (1990) and its sequel, HeroZEmpower Yourself, Your Coworkers, Your Company (1994). George R. Dixon is a business writer, researcher, and communications consultant. His books include What Works at Work (1988) and Shogun Management (1993, with W. C. Byham). GEORGE R. DIXON Richard S. Wellins is senior vice president of programs and marketing for Development Dimensions International (DDI), a world leader in providing human resource programs and service designed to create high-performance organizations. He is lead author of Empowered Teams (1991) and coauthor of Leadership Trapeze: Strategies for Leadership in Team-Based Organizations (1994), both from Jossey-Bass. Willaim C. Byham is president and CEO of DDI and coauthor of such bestselling books as Zapp! The Lightning of Empowerment (1990) and its sequel, HeroZEmpower Yourself, Your Coworkers, Your Company (1994). George R. Dixon is a business writer, researcher, and communications consultant. His books include What Works at Work (1988) and Shogun Management (1993, with W. C. Byham). Klappentext A rich expose of twenty of the world's best team-based companies and a critical tool for anyone using teams as an integral part of reengineering initiatives. Each case history takes you behind the scenes for an in-depth look at the key practices used by such companies as Colgate-Palmolive, Miller Brewing Company, Texas Instruments, and Westinghouse Electric to successfully implement empowered teams--from gaining senior management support to designing team selection and training systems. Zusammenfassung Managers learn how to employ the positive aspects of teams! while benefiting from other's experience on what problems are likely to crop up and how to solve them. This work uses case histories from such companies as Texas Instrument and Kodak in order to illustrate the benefits of teamwork. Inhaltsverzeichnis 1. Introduction: A Guide to Benchmarking World-Class Work Teams. Part One: Start-Up and Early Stages. 1. Focusing on the Patient to Meet the Challenges of Health Care Reform, Cape Coral Hospital. 2. The Evolving Role of Leadership in Creating Flexible, Productive Teams, Development Dimension International. 3. Keeping in Step with a Rapidly Changing Market, K Shoes, Ltd. 4. Building Teams from the Ground Up by Developing New Team Skills, Miller Brewing Company. 5. Streamlining Business Processes to Stay Competitive, Mine Safety Appliances Company. 6. Making a Commitment to Involve Everyone in the Change, Pzifer, Inc. 7. Us...