Exploring Service Science - 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings

This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018.
The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.

Zusammenfassung

This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018.

The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.

Produktdetails

• Mitarbeit: Peter Hottum (Herausgeber), Niklas Kühl (Herausgeber), Lia Patrício (Herausgeber), Gerhard Satzger (Herausgeber), Mohamed Zaki (Herausgeber)
• Verlag: Springer, Berlin
• Sprache: Englisch
• Produktform: Taschenbuch
• Erschienen: 13.09.2018
• EAN: 9783030007126
• ISBN: 978-3-0-3000712-6
• Seiten: 416
• Abmessung: 157 mm x 25 mm x 240 mm
• Gewicht: 651 g
• Illustration: XIII, 416 p. 67 illus.
• Serie: Lecture Notes in Business Information Processing
• Themen: Naturwissenschaften, Medizin, Informatik, Technik > Informatik, EDV > Anwendungs-Software; Management, C, Big Data, computer science, Innovation/Technology Management, Public Administration, Information Systems Applications (incl. Internet), Health Informatics, Research & development management, Computer and Information Systems Applications, Application software, Management information systems, Business mathematics & systems, Health & safety aspects of IT, Information technology: general issues, Industrial Management, Big Data/Analytics, Internet searching, Computer Appl. in Administrative Data Processing, Business IT Infrastructure, Innovation and Technology Management, Computer Application in Administrative Data Processing, Data Analysis and Big Data