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Praise for Age of Invisible Machines "If you're responsible for delivering practical agentic AI solutions,
Age of Invisible Machines is an essential read."
- Tim Wood, Head of Design & User Experience for Amazon Q "This is that rare book that gives newcomers a practical overview of AI while deepening understanding for those of us in the trenches. It encapsulates the kinds of thinking and strategy my team applies daily."
- Ana Sofia Gonzales, Principal Product Designer for Microsoft Copilot Studio "
Age of Invisible Machines is eloquent, funny, insightful, and a compelling vision for how AI might change our lives for the better, without ignoring the serious ethical dilemmas it poses. Anyone interested in how technology intersects with human thriving will be interested in this book."
- Anna Lembke, MD, author of the
New York Times bestseller,
Dopamine Nation The first edition of
Age of Invisible Machines predicted the widespread adoption of these technologies months ahead of OpenAI's release of ChatGPT. This carefully updated volume delivers powerful and practical advice along with significant new material addressing changes to the marketplace and the broader global community. Robb's visionary approach to technology helped set the stage for this shift toward agentic software and this book outlines the strategy that enterprises have already used to reach 1,000% ROI on their AI investments.
Inhaltsverzeichnis
Preface by Josh Tyson vii
Acknowledgments ix
Introduction xi
Part I Imagining an Ecosystem of Orchestrated AI Agents 1 Chapter 1: Organizational Artificial General Intelligence Is Already Upon Us 3
Chapter 2: What Agentic AI Is- and Isn't 21
Chapter 3: Competing in the Age of OAGI 37
Chapter 4: The Ethics of Experiential AI 53
Chapter 5: How Organizational AGI Can Change the World 65
Chapter 6: This Journey Has Been Personal 95
Chapter 7: Learning the Terms 103
Part II Planning An Ecosystem for Orchestrated Ai Agents 115 Chapter 8: The Dream vs. Reality 119
Chapter 9: Ecosystem Evolution Explained 125
Chapter 10: Teams and the Co-Creation Mindset 137
Chapter 11: How to Architect Tools Like LLMs, Agents, and Generative AI 149
Chapter 12: Organizational AGI Demands an Extensible Cognitive Architecture 165
Chapter 13: Digital Twins in SPACE 187
Part III Building an Ecosystem for Orchestrated AI Agents 197 Chapter 14: Orchestrating AI Agents to Become Organizational Operating Systems 199
Chapter 15: Design Strategy for Organizational AGI 223
Chapter 16: Production Design for Organizational AGI 249
Chapter 17: Best Practices in Conversational Design 259
Part IV Conclusion 277 Chapter 18: Where Do We Go from Here? 279
Notes 293
About the Authors 301
Index 303
Über den Autor / die Autorin
ROBB WILSON is the CEO and co-founder of OneReach.ai, the only AI agent orchestration platform recognized as a "leader" by all top analyst firms including Gartner, Forrester, and IDC. With over two decades in AI research and user-centered design, Robb helped unlock the agentic approach to automation that's being feverishly pursued by enterprises all over the world. The GSX platform he developed traces its origins back to a DARPA initiative and is used by leaders including PepsiCo, Deloitte, and the city of Washington D.C. A former tech and design executive at publicly traded companies, Robb has mentored AI, UX and technology leaders at Amazon, Google, Salesforce, Frog, Box, and other top firms.
JOSH TYSON is an author and producer who has held leadership roles for a variety of organizations, including TEDxMileHigh and
UX Magazine. He is the co-host of the
Invisible Machines podcast, and his writing has appeared in numerous publications over the years, including
Chicago Reader,
Fast Company,
FLAUNT,
Harvard Business Review,
The New York Times,
Observer,
Stop Smiling, and
Thrasher. His forthcoming novel,
Alamosa, is a deconstructed coming-of-age story set in the multiverse.
