Service Innovation: Organizational Responses to Technological - Opportunities and Market Imperative

Klappentext Readership: Graduate students and researchers in management programs: managers. Zusammenfassung This collection brings together academic research and management practice on innovation in services! and identifies a range of successful organizational responses to current technological opportunities and market imperatives. Inhaltsverzeichnis Conceptual and Analytical Frameworks for Service Innovation: - Services and the Knowledge-Based Economy (I Miles) - Service Innovation: Aiming to Win (T Clayton) - Sector and National Studies of Innovation in Services: - Innovation in Healthcare Delivery (D J Bower) - Product Development in Financial Services: Picking the Right Leader for Success (E Chortatsiani) - Applying Innovation Management Good Practice to Services: - A Composite Framework of Product Development and Delivery Effectiveness in Services (F M Hull & J Tidd) - Product Development in Service Enterprises: Case Studies of Good Practice (F M Hull) - and other articles

Produktdetails

• Autoren: Joe (Spru Tidd, Joe Hull Tidd
• Mitarbeit: Frank Montgomery Hull (Herausgeber), Frank M. Hull (Herausgeber), Frank Montgomery Hull (Herausgeber), Frank Montgomery (Fordham Univ Hull (Herausgeber), Joe Tidd (Herausgeber), Joe (Spru Tidd (Herausgeber), Tidd Joe (Herausgeber)
• Verlag: Imperial College Press
• Sprache: Englisch
• Produktform: Fester Einband
• Erschienen: 25.09.2003
• EAN: 9781860943676
• ISBN: 978-1-86094-367-6
• Seiten: 452
• Serien: Series on Technology Management; Series on Technology Managemen; Series on Technology Management; Technology Management
• Themen: Sozialwissenschaften, Recht,Wirtschaft > Wirtschaft > Management; BUSINESS & ECONOMICS / Management, BUSINESS & ECONOMICS / Industries / Service, Management & management techniques, Management and management techniques, Hospitality and service industries, Service industries