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Whistleblowing Guide - Speak-Up Arrangements, Challenges and Best Practices

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Beschreibung

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Choose the best speak-up arrangements for your organisation
 
The last five years have seen dramatic and fundamental changes in whistleblower procedures for organisations. Prompted by a spate of important public disclosures, organizations are now mandated by law to implement effective arrangements enabling employees to speak up about perceived wrongdoing. Currently few resources exist to help with this.
 
To help fill the gap, The Whistleblowing Guide examines the opportunities and challenges associated with different types of whistleblowing and speak-up arrangements, making recommendations based on best practices you can trust.
* Identifies the major organisational, structural and cultural obstacles to speaking up through speak-up arrangements
* Proposes effective whistleblowing and speak-up arrangements
* Explains the specific policy and legislation requirements that can promote or impede the effective implementation of speak-up arrangements, and how these can be translated into commercial and public organizations across sectors and cultures
* Makes a clear distinction between internal and external reporting arrangements
 
The Whistleblowing Guide offers conceptual clarification about these key issues, including a focus on internal and external speak-up procedures, organisational response and communication, impartiality and trust.

Inhaltsverzeichnis

About the Companion Website vii
 
Chapter 1 Introduction: The Importance of Speak-up Arrangements 1
 
Speaking Up in Organizations 1
 
Speak Up Arrangements: A New Perspective for Theory and Practice 2
 
Sustainable Speak-up Systems: A Model 3
 
Rationale 4
 
Who Should Read This Book? 7
 
Purpose of the Book 8
 
About the Authors 9
 
About the Book 10
 
Endnotes 11
 
Chapter 2 Why Speak-up Systems: Why Now? 13
 
Introduction 13
 
Background: Why Speak-up Systems, Why Now? 13
 
Endnotes 37
 
Chapter 3 A Comparative Study of Speak-up Arrangements in Banking, Engineering, and Healthcare Sectors 41
 
Introduction 41
 
Banking 42
 
Engineering 55
 
Healthcare 66
 
Conclusion 76
 
Endnotes 78
 
Chapter 4 Challenges and Obstacles to Effective Speak-up Arrangements 83
 
How Do People Speak Up? 84
 
Whistleblowing Is a Protracted Process 88
 
What Expectations Do Speak-ups Entail? 92
 
Challenges of Operating Speak-up Arrangements 97
 
Barriers to Responsiveness 106
 
Strategies for Trustworthiness (and Their Potential Pitfalls) 108
 
Facilitators of Responsiveness 117
 
Using Speak-up Data 119
 
Bringing It All Together: A Model for Developing Sustainable Speak-Up Systems 121
 
Conclusion 122
 
Endnotes 123
 
Chapter 5 Speak-up Procedures: A Guide for Professionals 127
 
Executive Summary 127
 
Benefits of Effective Speak-up Arrangements: 128
 
Recommendations 129
 
Endnotes 137
 
Chapter 6 Conclusions 139
 
Academic Literature 139
 
Empirical Work 142
 
A Framework for Understanding Speak-up Arrangements 144
 
Practical Relevance and Recommendations 146
 
Endnotes 147
 
Bibliography 149
 
Appendix 1 Speak-up Arrangements - Key Theories 163
 
Appendix 2 Project Methodology 167
 
Appendix 3 Other Resources 169
 
Index 171

Über den Autor / die Autorin










KATE KENNY is Professor in Business and Society at NUI Galway. She has a Phd from Cambridge University's Judge Business School and has held fellowships at the Edmond J. Safra Lab at Harvard University and Judge Business School. She researched whistleblowing for ten years with projects funded by ESRC, British Academy, and Leverhulme Trust. Her book, Whistleblowing: Toward a New Theory, is published by Harvard University Press in 2019. WIM VANDEKERCKHOVE is Reader in Business Ethics, University of Greenwich Business Faculty, and co-director of the Centre for Research in Employment and Work (CREW). He has published extensively on whistleblowing, socially responsible investment and global ethics and serves as an expert for Transparency International Belgium and the Council of Europe. MARIANNA FOTAKI is Professor of Business Ethics, Warwick Business School and a Senior Editor for Organization Studies. She has a PhD from London School of Economics and was a Network Fellow at EJ Safra Centre for Ethics, Harvard University (2014-15). She has worked as a medical doctor for Médecins Sans Frontières and Médecins Du Monde, as advisor to the governments of Armenia, Georgia and Russia, and has co-directed the Centre for Health and the Public Interest (2014-2017).

Zusammenfassung

Choose the best speak-up arrangements for your organisation

The last five years have seen dramatic and fundamental changes in whistleblower procedures for organisations. Prompted by a spate of important public disclosures, organizations are now mandated by law to implement effective arrangements enabling employees to speak up about perceived wrongdoing. Currently few resources exist to help with this.

To help fill the gap, The Whistleblowing Guide examines the opportunities and challenges associated with different types of whistleblowing and speak-up arrangements, making recommendations based on best practices you can trust.
* Identifies the major organisational, structural and cultural obstacles to speaking up through speak-up arrangements
* Proposes effective whistleblowing and speak-up arrangements
* Explains the specific policy and legislation requirements that can promote or impede the effective implementation of speak-up arrangements, and how these can be translated into commercial and public organizations across sectors and cultures
* Makes a clear distinction between internal and external reporting arrangements

The Whistleblowing Guide offers conceptual clarification about these key issues, including a focus on internal and external speak-up procedures, organisational response and communication, impartiality and trust.

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