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Through a unique interdisciplinary perspective on health care quality and safety, McLaughlin amp Kaluzny's Continuous Quality Improvement in Health Care, Fifth Edition covers the subjects of operations management, organizational behavior, and healthcare service delivery. With a broad focus on both the philosophy and processes of Continuous Quality Improvement (CQI), the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, public health departments, and academic health centers.Significantly revised and updated throughout, the Fifth Edition offers a greater focus on practical application and incorporates contributions from leading health care quality. Additionally, the text has been reorganized and streamlined into 4 chapters, in lieu of the prior edition's 2 chapters, to make it an even more effective teaching and learning tool. While being more applied and practical, it does so without sacrificing depth. Extensive citations and detailed examples help students to understand the rationale and the most recent research and practice evidence that underpins the new techniques described. The 5th Edition features:- Streamlined coverage for enhanced teachability.- New chapters on Implementation Science, Lean Six Sigma, and Understanding Variation, Tools and Data Sources for CQI in Health Care- Greater focus on application. For example, the new implementation science chapter includes an appendix describing how to apply implementation science.- Discussion of the Quadruple Aim of health care and impact on CQI how Public Health has institutionalized CQI to ensure community health quality how CQI has been more broadly adopted in Low to Middle Income Countries and much more.
Über den Autor / die Autorin
Julie K. Johnson, MSPH, PhD, is Professor of Surgical Oncology at the Northwestern University FeinbergDr. Johnson's career interests involve building a series of collaborative relationships to improve the quality and safety of health care through teaching, research, and clinical improvement. She has a master's degree in public health from the University of North Carolina and a PhD in evaluative clinical sciences from Dartmouth College in Hanover, New Hampshire.'Since completing her PhD in 2000, Dr. Johnson has focused her research on activities related to quality and safety of patient care and qualitative evaluation of clinical microsystems. She has extensive experience conducting qualitative research as part of implementation research studies and has used qualitative evaluation methods to study errors in ambulatory pediatric settings, to conduct observations in pediatric cardiac surgery, to observe how clinical teams function on inpatient medicine rounds, and to improve handovers of patient care.'
