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Managing Operations Across the Supply Chain offers a global, supply chain perspective of operations management-a treatment that embraces the foundations of operations management but includes new frameworks, concepts, and tools to address the demands of today and changing needs of the future. We live in dynamic and exciting times due to many changes affecting nearly every aspect of business- including operations management. This third edition reflects key shifts in operations management.
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Inhaltsverzeichnis
Part 1 SUPPLY CHAIN: A PERSPECTIVE FOR OPERATIONS MANAGEMENT
1 Introduction to Managing Operations Across the Supply Chain
2 Operations and Supply Chain Strategy
Part 2 FOUNDATIONS OF OPERATIONS MANAGEMENT
3 Managing Processes and Capacity
3 Supplement: Process Mapping and Analysis
4 Product/Process Innovation
5 Manufacturing and Service Process Structures
6 Managing Quality
6 Supplement: Quality Improvement Tools
7 Managing Inventories
8 Lean Systems
Part 3 INTEGRATING RELATIONSHIPS ACROSS THE SUPPLY CHAIN
9 Customer Service Management
10 Sourcing and Supply Management
11 Logistics Management
Part 4 PLANNING FOR INTEGRATED OPERATIONS ACROSS THE SUPPLY CHAIN
12 Demand Planning: Forecasting and Demand Management
13 Sales and Operations Planning
14 Materials and Resource Requirements Planning
Brief Contents
Part 5 MANAGING CHANGE IN SUPPLY CHAIN OPERATIONS
15 Project Management
15 Supplement: Advanced Methods for Project Scheduling
16 Sustainable Operations Management-Preparing for the Future
Über den Autor / die Autorin
Morgan Swink is Professor, Eunice and James L. West Chair of Supply Chain Management, and Executive Director of the Center for Supply Chain Innovation at the Neeley School of Business, Texas Christian University. He holds a BS in Mechanical Engineering from Southern Methodist University, an MBA from the University of Dallas, and a PhD in Operations Management from Indiana University. Before becoming a professor, Dr. Swink worked for 10 years in a variety of manufacturing and product development positions at Texas Instruments Incorporated. He has co-authored three books and published over 75 articles in a variety of academic and managerial journals. Dr. Swink is formerly the Co-Editor in Chief for the Journal of Operations Management and past president of the Decision Sciences Institute.