Mehr lesen
Informationen zum Autor Sue France Vorwort Now with free downloadable online resources, including minute-taking templates and a comprehensive event management checklist. Zusammenfassung This new edition of The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all management assistants, PAs, secretaries and executive assistants. Placing special emphasis on career development, it provides help and advice on the skills necessary to progress in your career. Along with a chapter to share with your boss for a more fruitful working relationship, it includes help with time management, networking, relationship management, communication and confidence. Now with a new chapter which provides important advice on social networking as an alternative communication tool, it also contains even more practical help with minute taking. With free downloadable online resources to aid the day-to-day running of your office, this comprehensive and accessible guide will help you keep your finger on the pulse and maintain your professional image. Inhaltsverzeichnis Chapter - 00: Introduction; Chapter - 01: Relationship management; Chapter - 02: Communication skills; Chapter - 03: Confidence, self-belief and goal setting; Chapter - 04: Dealing with difficult people and managing conflict; Chapter - 05: Time, organizing and stress management; Chapter - 06: Organizing meetings and events; Chapter - 07: Presentations; Chapter - 08: Ergonomics: your health and safety; Chapter - 09: Networking; Chapter - 10: A chapter to share with your boss; Chapter - 11: Confident minute-taking; Chapter - 12: Harnessing the power of social media; Chapter - 13: The future of the assistant
