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Informationen zum Autor Dr Mary Connor Mary is an independent consultant working as a coach, mentor, trainer and supervisor. Until recently she was a Principal Lecturer in Individual and Organisation Development and Head of Programme for an MA in Leading Innovation and Change. For several years she has been involved in mentor development and research. She has an interest in ethical issues and is currently a member of the York Research Ethics Committee (NHS). She is also a member of the Research Governance Committee, in the Department of Health Sciences at the University of York. Julia Pokora Following an early career with BP and Exxon, Julia established an independent organisation and management development consultancy, and at that time was an Associate with Ashridge Teamworking Services. She now has 20 years' consultancy experience and has worked with private and public sector organisations. Recently, she has focused on leadership development for teams and individuals, and on developing mentoring and coaching capability in the Health Service. She holds an MSc Occupational Psychology and a Graduate Diploma in Counselling. Klappentext "The book provides a very accessible explanation of the whole area of coaching and mentoring across many different work settings, with practical examples and exercises. The new edition also includes a number of excellent case studies by those who have developed coaching and mentoring and a coaching culture in different sectors." Peter Hawkins, Professor of Leadership at Henley Business School and author of Creating a Coaching Culture (Open University Press 2012) "Coaches, mentors and clients will welcome this second edition. With a focus on effective practice, clear links are made between principles, approaches and models, skills, tools and techniques and interactive case examples. The new material on reflective practice, supervision, accreditation and frequently asked questions makes this book an excellent resource for purchasers, providers and students of coaching and mentoring." Dr Gerard Egan, Professor Emeritus, Loyola University, Chicago, USA "As a coach and as an HR Director, this book has become a main source of reference since I first read it. It's an accessible and absorbing read. It has helped when preparing for difficult coaching sessions, and later, when reflecting on my practice. It provides a huge amount of information on the principles of coaching and mentoring and some really practical advice on how to apply these principles to improve performance at work. The new edition adds further superb insights and a more reflective dimension - together with concise answers to some frequently asked questions. My favourite coaching and mentoring book!" Sue Covill, Coach and former Director of Human Resources "With teams of teachers and school leaders The Skilled Helper Model has proved itself to be a robust and flexible tool for frameworking coaching conversations. I use it frequently both implicitly and explicitly with learners. The questions in the 2nd edition of Coaching and Mentoring at Work help explain the stages of the model to learners and provide invaluable prompts for leaders new to coaching." Hannah Jones, BlueKiteCoach "Mary Connor and Julia Pokora clearly live by one of the central tenets of their new book - 'effective practice is reflective practice'. They have listened to feedback on the 1st edition and made some pivotal changes. The book has a new structure of four sections that give a cohesive, interlinking framework that works. They have reconfigured the core of the earlier book and augmented it with some new material. I really like the way they have incorporated their own voices into the narrative - there was a real sense of how their current practice has emerged from a range of influences and approaches and is still developing. There is an exce...
