Application of Knowledge Management to Utilities - Efficient Customer Responsive Organization Utility Management Tools

The four objectives of this study were to: review the state of knowledge management as an industry; illustrate how knowledge management might be used in a drinking water utility; review how knowledge management is being applied in utilities; develop a pilot knowledge management implementation system for a drinking water utility.

Dettagli sul prodotto

• Autori: David B. Miller, J Rosen, J. Rosen, J. Miller Rosen, Jeffrey S. Rosen, Jeffrey S. Miller Rosen, Kristyn B. Stevens
• Editore: Iwa Publishing
• Lingue: Inglese
• Formato: Tascabile
• Pubblicazione: 31.07.2004
• EAN: 9781843398516
• ISBN: 978-1-84339-851-6
• Pagine: 288
• Serie: Awwarf Report S; Awwarf Report S
• Categoria: Scienze naturali, medicina, informatica, tecnica > Geoscienze > Tematiche generali, enciclopedie