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Informationen zum Autor Gerry Griffin is founder of the Business Communication Forum (BCF) - a training and development organisation dedicated to a whole range of business communication issues. He was formerly European Director of Training at PR agency Burson-Marsteller, and Director of Communication at London Business School. Author of The Power Game and .Con. Gerry Griffin appears frequently on national and international TV. He is also head of business strategy for internet broadcaster www.joose.tv. Klappentext ExpressExec is a unique business resource of one hundred books. These books present the best current thinking and span the entire range of contemporary business practice. Each book gives you the key concepts behind the subject and the techniques to implement the ideas effectively, together with lessons from benchmark companies and ideas from the world's smatest thinkers. ExpressExec is organised into ten core subject areas making it easy to find the information you need: 01 Innovation 02 Enterprise 03 Strategy 04 Marketing 05 Finance 06 Operations and Technology 07 Organizations 08 Leading 09 People 10 Life and Work ExpressExec is a perfect learning solution for people who need to master the latest business thinking and practice quickly. Zusammenfassung Covers the key techniques for successful reputation management! from understanding interest groups to communicating key messages! and from selecting the best channels to developing a tactical plan. This title features examples and lessons from some of the world's most successful businesses! including Unilever! Bitor and Royal Dutch Shell. Inhaltsverzeichnis Introduction to Express Exec Introduction to Reputation Management Definition of Terms: What Is Reputation Management? The Evolution of Reputation Management The E-Dimension The Global Dimension The State of the Art In Practice Key Concepts and Thinkers Resources Ten Steps to Making Reputation Management Work Frequently Asked Questions (FAQs) Acknowledgements Index...
