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Zusatztext If you want to be a senior executive or project leader! or if you are a senior executive or project leader and want to keep your job! read this book and put its principles to work. Employing these principles will enable you to identify what is critical and track these performance elements to achievement.-Joseph A. "Bud" Ahearn! Major General! US Air Force (retired)! Vice Chairman! emeritus! CH2MHill! Ltd Informationen zum Autor Marvin T. Howell Klappentext Sharing crucial tips for developing! measuring! and using Critical Success Factors (CSFs)! this book simplifies the identification! measurement! and use of CSFs to successfully implement strategies! manage projects! and improve processes. Zusammenfassung Presents crucial tips for developing, measuring, and using Critical Success Factors (CSFs). This book simplifies the identification, measurement, and use of CSFs to successfully implement strategies, manage projects, and improve processes. Inhaltsverzeichnis Introduction : Rockart’s Four Types of CSFs. Identifying CSFs: External CSFs. Identifying CSFs: Internal CSFs. The CSF Achievement Model. Strategic Planning and CSFs. A Systems Example Using CSFs: ISO 14001. Benchmarking and CSFs. Critical Success Measures for Process Success. Improving Job Performance through CSFs. CSFs for Individuals. Conclusion.