It Value Network - From It Investment to Stakeholder Value

Informationen zum Autor Tony Read has over 20 years of international experience in the IT, High Tech, Telecommunications, Retail and Banking industries.  He is President of Read and Associates, a technology consulting firm.  Before founding Read & Associates, Dr. Read was SVP Strategy and Service Excellence, Technology and Operations, at CIBC. Prior to that he was CIO/SVP IT at Convergence Communications, a Telecommunications provider. He has also held several executive positions at Nortel Networks, including: VP Global Customer Relationship Management, CIO/VP IT Caribbean and Latin America, BIO/VP IT Wireless LOB, VP IT Strategy and Information Management. Klappentext Learn to measure and manage the real value of IT investment and spendingIT investments are becoming more than just business enablers or assets on the books; they provide capability that can drive the business. Thought leadership should migrate towards information investment, getting a bigger bang for the buck from the 'I' in IT and from the 'I' in CIO.Your organization needs a new kind of IT investment management system, built to optimize the IT value-creation of the company network. Just looking at financial or accounting measures of value is a short-term focus and a lag indicator, while focusing on productivity measures does nothing for the intangible value and intellectual capital generated.The IT Value Network: From IT Investment to Stakeholder Economic Value incorporates new emerging decision support methods, such as real options, which are considered to complement traditional financial measures. Organizational and informational economic based techniques are also incorporated to manage and assess IT investments, including the balanced scorecard (BSC), and investment and portfolio management; in addition to coverage of IT key performance indicators and competitive benchmarking.The IT Value Network:* Provides a proven framework to unlock and realize IT value, which bridges the value gap between the CIO and business partners, especially the CFO and the Board* Shows how value needs to be triangulated with other stakeholder/scorecard measures* Provides a six degrees of IT value model and maturity model for managing IT investment* Includes cases and implementation guidance making the methodology easy to applyIn the current economic climate, the tendency is to focus IT investments on short-term profitability. The IT Value Network offers a forward-looking perspective, challenging you to align IT spending more effectively to the company business strategy, value system, and the business network, for sustained competitive advantage or network advantage. Zusammenfassung Organizations need a new kind of IT investment management system, built to measure the IT value-creation of the company network. Just looking at financial or accounting measures of value is a short-term focus and a lag indicator, while focusing on productivity measures does nothing for the intangible value generated. Inhaltsverzeichnis Foreword . Preface . Acknowledgments . PART I STATUS QUO-WHERE'S THE VALUE? CHAPTER 1 IT Investment. Sticker Shock. Six Decades of IT Investment. IT Investment Trends. IT Investment Classification: The Four "S" Category Model. Future IT Investment. CHAPTER 2 Conventional IT Valuation. Bottom Line. Maximizing Shareholder Value. Conventional Asset Valuation. Challenging Conventional Norms. Lost Value. CHAPTER 3 Banking Value. Financial Services Industry Global IT Investment. North American Banking Industry. North American Banking Market Challenges. Banking Industry IT Value Observations. NA Bank Case: IT Investment Observations. PART II TRIANGULATING THE VALUE-SOMEWHERE HERE. ...

Sommario

Foreword.
 
Preface.
 
Acknowledgments.
 
PART I STATUS QUO--WHERE'S THE VALUE?
 
CHAPTER 1 IT Investment.
 
Sticker Shock.
 
Six Decades of IT Investment.
 
IT Investment Trends.
 
IT Investment Classification: The Four "S" Category Model.
 
Future IT Investment.
 
CHAPTER 2 Conventional IT Valuation.
 
Bottom Line.
 
Maximizing Shareholder Value.
 
Conventional Asset Valuation.
 
Challenging Conventional Norms.
 
Lost Value.
 
CHAPTER 3 Banking Value.
 
Financial Services Industry Global IT Investment.
 
North American Banking Industry.
 
North American Banking Market Challenges.
 
Banking Industry IT Value Observations.
 
NA Bank Case: IT Investment Observations.
 
PART II TRIANGULATING THE VALUE--SOMEWHERE HERE.
 
CHAPTER 4 IT Value Network Measurement.
 
Identifying Investment.
 
Justifying Investment.
 
Prioritizing Investment.
 
Selecting Investment.
 
Performance of Investment.
 
Realizing Value from Investment.
 
CHAPTER 5 IT Value Network Measures: Financial-Based Methods.
 
Traditional Financial and Accounting Techniques.
 
Emerging Financial Techniques.
 
Emerging Decision-Support Techniques.
 
Value-Creation Business Case.
 
CHAPTER 6 IT Value Network Measures: Organization-Based Methods.
 
Conventional Planning Techniques.
 
Emerging Organizational Management Techniques.
 
Emerging Information Economics Techniques.
 
CHAPTER 7 Triangulating IT Investment Value.
 
Value Index and Value Lenses.
 
IT Value Portfolio.
 
PART III SIX DEGREES OF IT VALUE--THERE IT IS.
 
CHAPTER 8 IT Value Network Management.
 
Value Capture.
 
Value Enabling.
 
Value Optimization.
 
Value Realization.
 
CHAPTER 9 First Degree of IT Value.
 
Value System.
 
Process and System Improvement.
 
CHAPTER 10 Second Degree of IT Value.
 
Strategic Planning.
 
Portfolio Governance.
 
CHAPTER 11 Third Degree of IT Value.
 
IT Systems and Infrastructure Capability and Capacity.
 
Organization and People Capability and Capacity.
 
CHAPTER 12 Fourth Degree of IT Value.
 
Program and Project Management.
 
System Management.
 
CHAPTER 13 Fifth Degree of IT Value.
 
Service Management.
 
Information Management.
 
CHAPTER 14 Sixth Degree of IT Value.
 
Networked Value Management.
 
PART IV IT VALUE NETWORK CLIENTS--DID IT, GOT IT.
 
CHAPTER 15 NA Bank.
 
Challenge: Strategic IT Investment Alignment.
 
Solution: The IT Value Network.
 
Impact: IT Investment Redirection for Higher Value Capture.
 
CHAPTER 16 Nortel Networks.
 
Challenge: Speed of Market Change.
 
Solution: The IT Value Network.
 
Impact: IT Reorganization and Improved Capability for Value Enabling.
 
CHAPTER 17 Indigo Books & Music.
 
Challenge: Project Management.
 
Solution: The IT Value Network.
 
Impact: Project Management Office for Value Optimization.
 
CHAPTER 18 NA Credit Union.
 
Challenge: Credit Union Merger.
 
Solution: The IT Value Network.
 
Impact: Successful Bank Integration for Value Realization.
 
PART V EMERGING REALITY--DO IT, VALUE IT.
 
CHAPTER 19 Forward Thinking.
 
Value Networks.
 
Value Systems.
 
Value Options.
 
Maximizing

Dettagli sul prodotto

• Autori: Read, Tj Read, Tony J Read, Tony J. Read
• Editore: Wiley, John and Sons Ltd
• Lingue: Inglese
• Formato: Copertina rigida
• Pubblicazione: 27.10.2009
• EAN: 9780470422793
• ISBN: 978-0-470-42279-3
• Pagine: 336
• Categoria: Scienze sociali, diritto, economia > Economia > Management