Cynical Americans - Living and Working in an Age of Discontent and Disillusion

Informationen zum Autor Donald Lucky Kanter, was a former chairman of the Graduate School of Business Administration at USC and author of a 1990 book on cynicism. Klappentext Provides a comprehensive analysis of cynicism in the workforce and tells how to identify and successfully combat it in organizations. Offers case studies of companies ranging from Ben and Jerry's Ice Cream to Unisys and Caterpillar Tractor to show how businesses of all types and sizes can effectively rebuild trust and restore confidence in organizational life. Inhaltsverzeichnis Introduction: cynicism in American life Part 1: Signs of cynicism The cynical people The cynical organization The cynical society Part 2: Roots of cynicism The growth of cynicism in American industry The failed promise of modern organization Managerial evangelism and exploitation Part 3: Consequences of cynicism Profiles of today's cynics Cynical attitudes about work, management, and organizations Cynicism versus traditional values about work Part 4: Remedies for cynicism Creating work cultures that counter cynicism Regaining trust and restoring credibility Communicating effectively with a cynical work force Epilogue: A basis for optimism Appendixes A. Composition of survey sample B. Measures of life attitudes C. Measures of work-related attitudes D. Cynicism in the U.S. population E. Cynics' profile F. Cynics in the work force G. Cynics' attitudes toward work H. Predictors of attitudes toward work

Dettagli sul prodotto

• Autori: Kanter, DL Kanter, Donald L Kanter, Donald L. Kanter, Donald L. Mirvis Kanter, Kanter Donald L., Philip H Mirvis, Philip H. Mirvis, Mirvis Ph, Mirvis Ph., Mirvis Philip H.
• Con la collaborazione di: William Hicks (Editore)
• Editore: Wiley, John and Sons Ltd
• Lingue: Inglese
• Formato: Copertina rigida
• Pubblicazione: 14.04.1989
• EAN: 9781555421502
• ISBN: 978-1-55542-150-2
• Pagine: 356
• Serie: Jossey-Bass Management
• Categorie: Scienze sociali, diritto, economia > Etnologia > Etnologia; Scienze umane, arte, musica > Psicologia; USA, BUSINESS & ECONOMICS / International / General, International business, United States of America, USA