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Informationen zum Autor DEBORAH A. SCHREIBER is founder and president of D.A. Schreiber, Inc., a distance learning consulting group that specializes in the corporate application of distance training. She also serves on the faculty of the University of Maryland Baltimore County in the Instructional Systems Development and Technology Graduate Program. ZANE L. BERGE is director of training systems in the Instructional Systems Development and Technology Graduate Program at UMBC. He has edited seven books, written numerous articles, and conducts workshops and presentations on distance teaching and learning. Klappentext For the distance training provider, today's amazing array of advanced communications technologies poses many exciting possibilities. But it also makes for a daunting challenge. How can you employ these technologies-each with its inherent strengths and limitations-to implement the most effective distance and distributed learning? And how can you use them to best meet your organization's strategic goals? Through the use of sixteen lively case studies, Distance Training shows readers the innovative ways in which organizations have used various communications technologies to maximize employee learning and meet business objectives. Each study illustrates distance-training applications ranging from the dissemination of information to building skills in critical thinking and problem solving, to changing attitudes, and to shaping organizational culture. Taken from corporations, nonprofits, and government agencies, these studies also show how providers managed to overcome the many organizational and technical obstacles that stood between them and the successful realization of their learning events, programs, and designs. Readers will benefit from the best practices embedded in each case study, which are summarized at the end of the book. They will also gain from the set of guiding principles that provides a framework for discussing distance learning in organizations-principles that represent systems engineering strategies for the design, development, and implementation of distance training processes. Including a history of distance training and in-depth advice on instructional design, policy issues, organizational restructuring, and technical and electronic systems development, Distance Training gives practitioners and aspirants to the field a concrete, real-world look at how state-of-the-art distance learning can actually be achieved. Zusammenfassung This work shows performance consulting professionals and practitioners charged with the training functions in corporations! non-profit organizations! and government agencies how to utilize organizational technologies to create learning that links to a specific business need. Inhaltsverzeichnis Introduction. Organizational Technology and Its Impact on Distance Training (D.Schreiber). Conceptual Frameworks in Distance Training and Education (Z.Berge). Instructional Design of Distance Training (D. Screiber). DISTRIBUTING INFORMATION AND INCREASING KNOWLEDGE. Building Customer Relations: Web-Based Training for the HomeImprovement Industry. Increasing Employee Knowledge and Understanding of OperationalSystems: Integrating Multiple Technologies at NYNEX (B.Howard). Disseminating Time-Sensitive Information: Using InteractiveDistance Learning to Deliver Training and Education in the AmericanRed Cross Biomedical Services (L. Klueter & E. Kalweit). Disseminating Time- and Regualtion-Sensitive Information: OnlineTraining Seminars at Mortgage Bankers Association of America (T.Monahan). Graduate Programs at a Distance: A Partnership Between theCalifornia Department of Rehabilitation and San Diego StateUniversity (M. Warn, et al.). BUILDING SKILLS (TECHNICAL AND CRITICAL THINKING). Reskilling Employees for Competitve Advan...
