Co-production in the Public Sector - Experiences and Challenges

This book examines the various ways in which co-production can contribute to the creation, design, and delivery of public services, namely by engaging the expertise of users and their networks, by promoting public services that are better targeted and more responsive to users, by cutting costs against the background of austerity in public finance, by creating a synergy between government and civil society that will impact positively on social capital, and by addressing the challenges resulting from growing democratic and citizenship deficits. Particular attention is paid to local government and the health and social care sector. After definition of the concept of co-production, the critical issues which arise when public services are co-produced are discussed. Various experiences of co-production are presented and analyzed with a view to highlighting why, how, and with what effect public service co-production may be implemented. Individual chapters focus on the impact of co-productionin making cities smarter and the use of ICT in supporting co-production of public services. The book will be of relevance to a wide readership, from students to academics and professionals interested or engaged in public service management.

Sommario

Co-Production of publicservices: meaning and motivations.- Co-production and inter-organizational collaborationin the provision of public services: a critical discussion.- Theparticipatory budgeting as a form of co-production.- Whenis personalisation considered a form of co-production? The case of PersonalBudgets reform in English social care.- Co-production in action: the case of an Italian residentialcare home.- Co-production in healthcare: moving patient engagement towards a managerial approach.- Co-production makes cities smarter: citizens'participation in smart city initiatives.- TheRole of ICT in co-production of E-Government public services.

Dettagli sul prodotto

• Con la collaborazione di: Enrico Bracci (Editore), Mariagrazia Fugini (Editore), Mariafrancesca Sicilia (Editore)
• Editore: Springer, Berlin
• Lingue: Inglese
• Formato: Tascabile
• Pubblicazione: 05.07.2016
• EAN: 9783319305561
• ISBN: 978-3-31-930556-1
• Pagine: 139
• Dimensioni: 155 mm x 8 mm x 235 mm
• Peso: 241 g
• Illustrazioni: VII, 139 p. 5 illus.
• Serie: SpringerBriefs in Applied Sciences and Technology; PoliMI SpringerBriefs
• Categorie: Scienze naturali, medicina, informatica, tecnica > Informatica, EDP > Software applicativo; C, computer science, Business ethics & social responsibility, Information Systems Applications (incl. Internet), Business Ethics, Management of Computing and Information Systems, Computer and Information Systems Applications, IT Operations, Application software, Maintenance & repairs, information architecture, Management information systems, Internet searching