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Internet marketing is leading the massive wave of electronic commerce, but contrary to what people think, the internet has been a hard sell right from the start. What were the first critical decisions for marketers and advertisers that locked internet marketing on its current path? Steinbock interviewed dozens of the early key players and finds that the internet had to sell the idea of itself as not just a new media but an entirely new marketspace-that is, a space in the consumer and business-to-business markets both. Covering the entire field, Steinbock's unique study proves that regardless of what may come next, it is crucial to understand what came first. His book will be essential for today's marketing, advertising, and internet decision makers, and a fascinating read for business and media watchers everywhere.
Steinbock shows the obstacle and barriers that faced the initial entrepreneurs and user companies, reconstructing the progression of internet marketing from the campaigns in the 1970s and 1980s, and in fact as far back as the 1940s and mid-1950s. He shows that internet marketing really began in business-to-business marketing, and only after AT&T and the Telcos argued that the internet was theoretically impossible and that it would crush American telecommunications if it ever did arrive. Ad agency execs? They hardly noticed the internet until the mid-1990s. Steinbock digs into the proliferation of marketing channels and the details of browsers, home pages, and web sites. He examines technology marketing, relationship marketing, and the connection between the internet, intranets, and marketing channels. In Chapter 4 he lays out the promise of internet marketing, the story of Zima and banner advertising, moving from there to the problems of online branding, online and offline advertising, broadcast hybrids, and online access to community providers. Steinbock ends with a look toward global markets and the war for eyeballs-the similarities and differences between television and the internet. His book is meticulously researched, authoritative, and well illustrated and will have special value for students and teachers in college courses in advertising, marketing, and media studies.
Sommario
Preface
Prologue: The Crisis Speech
The First Years: From Home Pages to Sites and Portals
Relationship Marketing and Business-To-Business Marketing
Consumer Marketing on the Web
Ad Banners and Online Communities
World Wide Wed-Global Marketing and Global Marketers
Info autore
DAN STEINBOCK has studied the American media and entertainment industries since arriving in New York City from his native Finland in 1986. He holds a doctorate in communications and clinical psychology, several degrees in the social sciences and humanities, and is currently Adjunct Professor of Communication Studies at the University of Helsinki. He has also been a Fulbright visiting postdoctorate scholar, a senior researcher at Finland's prestigious Academy of Sciences, and U.S. correspondent for a variety of major newspapers and magazines in Finland. Author of a dozen previous books, this is his first major work inEnglish.
