Ulteriori informazioni
"Communicate to Resolve: A Guide to Conflict Management through Effective Communication" provides invaluable insights and strategies for navigating conflicts with skill and sensitivity. By emphasizing the importance of clear and empathetic communication, the book equips readers with practical tools to address conflicts constructively. From active listening to assertive expression and from empathy to negotiation, it offers a comprehensive approach to conflict resolution. Ultimately, this guide empowers individuals to foster understanding, build trust, and cultivate harmonious relationships in both personal and professional contexts, paving the way for collaborative problem-solving and positive outcomes.
Info autore
Ms. Divaincy Marcus is an undergraduate of Trincomalee campus of Eastern university Sri Lanka, reading BA in Communication Studies. Her research field includes Media, Social science, Harmony, Environment and Communication.
