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Featuring new and updated information on computer technologies, including networking and using the Internet as a necessary tool for professionals, Human Services Technology: Understanding, Designing, and Implementing Computer and Internet Applications in the Social Services will help individual human service professionals and agencies understand, design, implement, and manage computer and Internet applications. Combining several relevant fields, this informative guide provides you with the knowledge to effectively collect, store, manipulate, and communicate information to better serve clients and successfully manage human service agencies.
Sommario
Introduction Assumptions Organization of Chapters Part I: Basic Concepts and History Chapter 1: Personal Views of Human Service Technology Introduction Information Technology As Seen by a Person with a Disability Information Technology As Seen by an Executive Secretary in a Mental Health Association Information Technology As Seen by a Clinician in a Mental Health Center Information Technology As Seen by the Director of Information Management at a Local State Department Office Information Technology As Seen by the Executive Director of a Multiprogram Home Health Agency Information Technology As Seen by a United Way Committee Member Conclusion Review and Discussion Questions Chapter 2: Basic Concepts and Historical Context Introduction Basic Concepts of Human Services IT Introduction to IT Historical Perspective Societal Impact Information Use in Human Service Delivery Conclusion Review and Discussion Questions Part II: Applications of Information Technology in the Human Services Chapter 3: Professional Generic Applications and Assistive Technology Introduction Generic applications Research Applications Education Applications Assistive Technology Conclusion Review and Discussion Questions Chapter 4: Management Applications Introduction Historical Perspective Data Processing Applications Information Systems Knowledge-Based Applications Decision Support Applications Performance Support Applications Conclusion Review and Discussion Questions Chapter 5: Human Services IT Applications Introduction Policymaking Level
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Slavin, Simon; Schoech, Richard
