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Every day human organisations fail. Building Anti-Fragile Organisations explores a powerful alternative framework for risk in design and management of human systems. Anti-Fragile organisations, like biological systems, being more than robust actually improve their resilience through being stressed. In the book, Professor Bendell explains how its application in development and management of organisations, services and products, allows us to identify the characteristics that will not only mitigate against the realisation of hazards, but enable growth in protection, strength and anti-fragility over time. The book identifies characteristics relevant to survival in a turbulent world, and how our approaches to risk and governance must change to create and manage anti-fragile organisations. It gives readers the opportunity to make sense of applying the concepts within their own worlds.
Sommario
Chapter 1 Developing an Anti-Fragile Organisation; Chapter 2 Anti-Fragile Governance, Strategy and Risk; Chapter 3 Developing Anti-Fragile People and a Culture of Anti-Fragility; Chapter 4 Towards Anti-Fragile Processes and Operations; Chapter 5 The Use of Information and Technology, and the Impact of Innovation; Chapter 6 Anti-Fragility and the Supply Chain, Environment and Corporate Social Responsibility; Chapter 7 Fragility in Relation to Markets, Products and Services; Chapter 8 Your Place in a Fragile World; Chapter 101 Epilogue;
Info autore
A well-known invited speaker at conferences and events worldwide, Tony Bendell is committed to making organisations less fragile and more anti-fragile. Tony has had both an outstanding academic career and an extensive professional consultancy role within manufacturing, service organisations and the public sector. A leading figure in quality, productivity, excellence and the public sector transformation movements, he has published extensively, and is principal author of the best-selling Financial Times book Benchmarking for Competitive Advantage, available in six languages. Tony chairs the BSI MS6 Technical Committee, which led development of the ISO 13053 international Six Sigma standard, and is working on a new ISO auditable Six Sigma and Lean standard. He has experience in advising and mentoring senior managers and board members to the highest level.