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Informationen zum Autor David Miller is the Chairman and Founder of Changefirst, a global training and consulting organisation which specialises in change management. He has helped organisations successfully implement major change for the last 25 year. Initially as a Senior Executive for American Express and more recently with clients ranging from HSBC, BT, Roche Pharmaceuticals and The Linde Group. A regularly international speaker for industry events, he also contributes frequently to a number of professional publications. Audra Proctor has over twenty years experience in multi-industry and international change execution. Currently Managing global relationships for Changefirst where she leads continued research and development. She is a regular thought leadership speaker at public and client speaking events. Klappentext One of the biggest challenges facing organizations today is the ability to deliver the necessary change to sustain competitive advantage and adapt to economic and market environments. However! the gap between what organizations would like to deliver and their capabilities to do so is getting increasingly wide. Enterprise Change Management provides a practical roadmap for bridging this gap to help organizations build the sustainable capabilities to implement a portfolio of changes. Based on research on change performance from over 300 organizations and 400!000 data points over a 21-year period! Enterprise Change Management will help diagnose the root causes of the organizational change gap! manage demand for change and create the context for successful continuous change in the organization. This book introduces five core capabilities - adaptive leadership; executing single changes effectively; managing the demand for change; hiring resilient people and creating the context for successful change. Frameworks! processes and tools help readers assess change capabilities and then create a strategy to close the change gap and improve performance in their organization. Explains how to assess change capabilities as a core part of the strategic process and create a legacy for implementing change Zusammenfassung Bridge the gap between the changes an organization would like to make and its ability to do so with this evidence-based roadmap to building change capabilities within organizations. Inhaltsverzeichnis AcknowledgementsPart I Context and framework 01 Compelling case for building change capabilities Impact on organizations How organizational life changed The evolving idea of enterprise change management Why readers should continue reading Notes02 Change capability building Introduction Agility is critical in today's environment What is enterprise change management? Deploying ECM How digital technology can accelerate ECM Assessing change maturity Concluding thoughtsNotesPart II The five capabilities 03 Creating the context for successful change Why creating context for change is so important in driving results Why a strong context for change is important to organizations What constitutes a context for change? How do we create and share the context for change? Concluding thoughts Notes04 Managing the demand for change IntroductionWanting it to happen versus making it happen Perpetual loading Saying 'no' makes things happen A prioritization process Concluding thoughtsNotes05 Executing single changes Why organizations require a consistent approach to change What options organizations have when they decide to utilize a methodology What change management content should be in a methodology The role of change tools in organizational change Concluding thoughts Notes06 Adaptive leadership Introduction Core leadership Adaptive change leadership behaviours Concluding thoughtsNotes07 Hiring resilient people Introduction Resilient organizations need ...
