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Informationen zum Autor Pauline Allen, Pauline Allen, Nick Black, Aileen Clarke, Naomi Fulop, Stuart Anderson Klappentext Research into the delivery and organization of health care is a vital component in the improvement of health services. The most appropriate methods for such research are often not the quantitative approach or the randomised control trial, although these have their place; rather, a broad range of methods needs to be deployed, drawing on the expertise of different disciplines. This unique Reader brings together thirty examples of high-quality SDO research using a range of methods. This Reader is a companion volume to "Studying The Organisation and" "Delivery of Health Services" also published by Routledge (2001). It makes top-quality, empirical and secondary research readily accessible to health services managers and healthy care professionals who are interested in research, to health services researchers and to undergraduate and postgraduate students following courses in health and health management studies. Zusammenfassung Research into the delivery and organisation of health care is a vital component in the improvement of health services. This unique reader brings together thirty examples of high-quality SDO research, from a range of disciplines, to illustrate the use of qualitative and quantitative approaches, and primary and secondary research. Inhaltsverzeichnis Part 1: Patient- and carer-centred services: Organising services around the user Part 2: Patient- and carer-centred services: User involvement in organising services Part 3: Workforce issues Part 4: Evaluating models of service delivery Part 5: Change management Part 6: Studying health care organisations
