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Zusatztext 'This book takes the conversations we're all having about the NHS and goes the next step. Reading it is like being at a really good dinner party.''A brilliant device - mixing fiction and fact - this book really works.''It made me laugh! cry and think! so it did what it's supposed to.' Informationen zum Autor Sophie Petit-Zeman migrated from research in neuroscience and mental health to communications and journalism, focusing on science, medicine and social care. An award-winning writer, at times patient and carer, she has also worked in the NHS, private and voluntary sectors, in the UK and abroad. Sophie is a council member of the Brain and Spine Foundation and, after completing this book, was appointed Director of Public Dialogue at the Association of Medical Research Charities Klappentext The NHS is an institution of great importance to everybody in the UK - not only doctors! nurses and other health professionals! but also to patients! carers and their families. However! problems within the NHS are regularly reported in the media and we are all anxious about waiting lists! about whether potential illnesses will be identified treated in time! about bleeding to death on trollies in corridors or being struck down by antibiotic-resistant superbugs. This engaging book aims to explore and simplify the issues from both sides of the NHS - professionals and patients - and to improve mutual understanding of the problems! which will hopefully spark an open debate about the future of health service provision. The book uses an innovative fictionalized account of the experiences of 'case study' individuals in the healthcare system! including a GP with depression! a woman with MS and a hospital manager whose wife has cancer. This book will be essential and enjoyable reading for anyone workingwithin the healthcare system! as well as patients and their families and anyone interested in the workings of the NHS. Zusammenfassung This book aims to explore and simplify the issues from both sides of the NHS - professionals and patients - and to improve mutual understanding of the problems, which will hopefully spark an open debate about the future of health care provision. Inhaltsverzeichnis Preface Acknowledgements Introduction There's hope Both sides of the story Injecting humanity Communicating care Too busy to care? Part One The main characters The way it is Men at the top Even men at the top Red tape and sticking plaster Better than cure? Common ground Just nonsense Buyer beware Family matters What goes around Part Two: a glossary, of sorts Choice Clinical trials (see Testing treatments) Communication Copying letters Drug trials (see Testing treatments) Error (see Medical error) Evidence-based medicine Expert patients Jargon Language (see Communication; Jargon) Managers Medical error (also known as Swiss cheese ... ) MMR (Measles, mumps and rubella vaccine) Money MRSA (see Superbugs) Obesity Postcode care Prevention Private medicine Rationing (see Choice; Postcode care) Regulation Star ratings (see Targets) Superbugs Targets Testing treatments Trusts Waiting Working hours Postscript: a sting in the tale ...
