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Informationen zum Autor David B. Grant was Vice Rector (Dean) of Research and Societal Impact and Professor of Supply Chain Management and Social Responsibility at Hanken School of Economics, Helsinki, Finland. He was also a Bualuang ASEAN Chair Professor at Thammasat University, Bangkok, Thailand. He received his PhD from Edinburgh University and his thesis, investigating customer service, satisfaction, and service quality in UK food processing logistics, received the James Cooper Memorial Cup PhD Award from the Chartered Institute of Logistics and Transport (UK) in 2003. His research interests include logistics customer service, satisfaction, and service quality, retail logistics including omnichannel, reverse and sustainable and societal logistics. He has over 250 publications in various fora and is Senior Associate Editor for the International Journal of Physical Distribution & Logistics Management , Associate Editor for the Journal of Supply Chain Management and on the editorial board of several other international journals. His book for Kogan Page, Fashion Logistics , co-authored with Professor John Fernie, is in its second edition. In 2019, David was ranked fifth in Economics, Business and Management and first in Industrial Economics and Logistics in an academic study evaluating Finnish professorial research impact and productivity. Klappentext Through the use of real life examples from companies like Honda of America! Volvo! and the Swedish Transport Administration! the" Logistics! Supply Chain and Operations Management Case Study Collection" offers tactics and solutions for handling uncertainties! problem solving! and circumventing risk. The cases cover a variety of topics from how to tackle technology-related issues! setting and reviewing budgets to managing economic performance and managing costs." Foreword by Martin Christopher Zusammenfassung Get a rich and varied compilation of case studies that provide innovative solutions to uncertainties across industries. Inhaltsverzeichnis 1. ForewordMartin Christopher2. IntroductionDavid B. Grant3. Part 1 - Editor's Introduction to the Operations Management CasesDavid B. Grant4. The Nuclear Effect of Computer MalwareLucian Tipi5. Real World Effects of Cyber AttacksLucian Tipi6. Jewelry Design and Manufacture OperationsBrian Lawrence7. Sustainability in the Hotel IndustryArvind Upadhyay, Francesco Pomponi and Céline Vadam8. The Closure of a Bank DepartmentBrian Lawrence9. Demand Covering and Service Level Estimation in Public Services PlanningMike Simpson and Andrea Genovese10. Job Shop Layout at Jones Medical LaboratoriesMike Simpson and Andrea Genovese11. Monument Engineering LtdMike Simpson and Andrea Genovese12. The Mortgage AdvisorMike Simpson and Andrea Genovese13. SABE TractorsMike Simpson and Andrea Genovese14. Lawnmower Engines Ltd, Variable Costs, Break-even Points and ProfitMike Simpson and Andrea Genovese15. Make or Buy Decisions at Sports Co. LtdMike Simpson and Andrea Genovese16. Using Operational Research to Calculate the Cost of QualityMike Simpson and Andrea Genovese17. The Use of Deseasonalisation Techniques in Demand ForecastingMike Simpson and Andrea Genovese18. Part 2 - Editor's Introduction to the Logistics and Supply Chain Management CasesDavid B. Grant19. The Maintenance Stores DilemmaGwynne Richards20. Communication in Business PracticeXia Zhu21. Collaborative Distribution Considering Economic and Environmental PerformanceVahid Mirzabeiki22. Data Sharing Between Supply Chain ActorsVahid Mirzabeiki23. Supply Chain Design for e-Retailing CompaniesVahid Mirzabeiki24. Delays Entering a Container PortBrian Lawrence25. Drivers and Barriers in Implementing Information Management Systems in European Micro EnterprisesFrancesco Pomponi, Lorenzo Coccia, Arvind Upadhyay26. Growth Strategies of Logistics Service ProvidersNigel Caldwell and Christian Konig27. Managing Sustainabi...
