Ulteriori informazioni
This book provides concrete evidence-based recommendations and solutions for how managers, coaches, and leaders can implement and tap into the amazing potential of 1:1 meetings while avoiding common pitfalls.
Sommario
- Section 1: Background and Foundation
- Chapter 1 Brief introduction to 1:1s and the science underlying this book
- Chapter 2 Why 1:1s
- Section 2: Organization for 1:1s
- Chapter 3 Messaging with team members
- Chapter 4 1:1 Meeting Frequency and Cadences
- Chapter 5 Logistics of 1:1s
- Chapter 6 Agendas and who "owns" the meeting
- Section 3: Carrying out 1:1s
- Chapter 7 Key skills, behaviors, and mindsets to make 1:1s work
- Chapter 8 Underlying keys to success
- Chapter 9 Successfully conducting/participating in the 1:1: Manager perspective
- Chapter 10 Successfully conducting/participating the 1:1: Team member perspective
- Section 4: Post meeting
- Chapter 11 Post meeting follow-up and tracking
- Chapter 12 Evaluating and improving your 1:1s
- Section 5: Special topics
- Chapter 13 Managing meeting load to lessen meeting burnout and fatigue
- Chapter 14 Cross-cultural/gender/age differences in perspectives on 1:1s
- Chapter 15 Adapting book content to 1:1s with peers
- Chapter 16 Adapting book content to 1:1s with customers/clients
- Chapter 17 References
- Appendices
- Appendix 1: Summary checklist of 1:1 key dos
- Appendix 2: Summary checklist of 1:1 key don'ts
- Appendix 3: How to effectively give feedback
- Appendix 4: Keys to successful coaching/mentoring
- Appendix 5: Conducting a career conversation
- Appendix 6: Keys to taking notes efficiently while still being present
- Appendix 7: Techniques for diffusing anger/defensiveness
- Appendix 8: Techniques for encouraging team members to share and communicate candidly
- Appendix 9: Sample agenda templates for different types of meeting
- Weekly 1:1
- Peer-to-peer 1:1
- Sales/customer 1:1
- Debrief retrospective 1:1
- Skip level 1:1
- First 1:1 with a new employee
Info autore
Dr. Steven G. Rogelberg, an organizational psychologist, holds the title of Chancellor's Professor at UNC Charlotte for distinguished national, international, and interdisciplinary contributions. He is an award-winning teacher and recipient of the very prestigious Humboldt Award for his research on meetings. His last book, The Surprising Science of Meetings: How You Can Lead Your Team to Peak Performance (Oxford) was recognized by the Washington Post as the "#1 Leadership Book to Watch for". He and the book were also featured on CBS This Morning, Freakonomics, HBR, NPR, WSJ, and BBC World to name a few. Adam Grant has called Steven the "world's leading expert on how to fix meetings". He was the inaugural winner of the Society for Industrial and Organizational Psychology (SIOP) Humanitarian Award and just finished his term as President of SIOP, the largest professional organization in the world for I-O psychology.
Riassunto
This book provides concrete evidence-based recommendations and solutions for how managers, coaches, and leaders can implement and tap into the amazing potential of 1:1 meetings while avoiding common pitfalls.
Testo aggiuntivo
Glad We Met explains the entire process of a good one-on-one, from preparation to the meeting itself and the follow-up...This book is an easy read, with many tables, charts, and tools to help readers complete the process. It also gives some good examples of how a conversation might go and how to define needs. Everyone who has one-on-one meetings-which is almost everyone-should read this book, if not have a copy to look at immediately.
