Ulteriori informazioni
This book examines the power of linking Lean government operations and purposeful public policy. When Lean process improvement principles and techniques entered the public sector after decades of proven effectiveness in private industry, it brought the same transformative potential.
Sommario
Section I. The Foundation of Continuous Improvement and Operational Maturity, 1. Introduction to Lean and Continuous Improvement, 2. The Three Stages of Maturity in State Government, 3. The
Kaizen Concept, 4. Lean Management, 5. Theory and Practice,
Section II. Leaning Government Operations, 6. Breaking Bad Bureaucracy, 7. The Goldilocks Standard for Lean Regulation, 8. Moving to Results-Based State Government, 9. A Model for CI in State Government,
Section III. Leaning Government Policy, 10. The Three Ps: Politics, Policy Making, and Public Administrators, 11. A Case Study of Unlean Public Policy: U.S. Health Care, 12. Applying CI to Public Administration, 13. Lean Policy Development,
Section IV. A Lean Future State, 14. Leaning Government Operations, 15. Continuous Improvement for Thriving Communities, 16. Diffusion of Lean Culture and Level Three Government
Info autore
Kate McGovern, MPA, Ph.D. is a Lean trainer and practitioner in the public sector. In addition to facilitating kaizen projects for state, municipal and non-profit organizations, Kate taught Lean Belt programs and public management classes for New Hampshire's Bureau of Education & Training. She has worked as a Lean trainer for the states of Vermont, Rhode Island, South Dakota, and Massachusetts through Daniel Penn Associates. Having previously taught at Springfield College, School of Human Services, Kate is currently an instructional faculty member at College Unbound in Providence, Rhode Island. She is a contributor to the PA Times and the author of Challenges in Pension Governance: A Case Study of the New Hampshire Retirement System and A Public Sector Journey to Lean: Fighting Muda in Times of Muri.
Riassunto
This book examines the power of linking Lean government operations and purposeful public policy. When Lean process improvement principles and techniques entered the public sector after decades of proven effectiveness in private industry, it brought the same transformative potential.
