Ulteriori informazioni
The use of digital mediation has increased over recent years, but is it becoming the new norm? How do mediators, advisers and clients get the same results out of digital mediations as they do from face to face mediations? Do new skills and mindsets need to be learnt? How do you decide whether it's the right choice for your dispute? How does digital mediation fit into the world of the Digital Justice System?
Answering these questions and many more FAQs this is the only book to focus on mediation as opposed to other means of Online Dispute Resolution (ODR) such as arbitration.
Covering topics including smart systems, smart settle, use of AI, and mixed media mediations, it teaches mediators, advisers and clients the different skills and mindsets they need to be successful in the new world of digital mediation. Experience-based and full of checklists and flowcharts this book is written by a mediator who has conducted over 200 digital mediations.
Highlighting the differences between how mediations are held now and pre-pandemic, the book provides a clear message - digital mediation is here to stay and everyone involved must adapt to it making this book essential reading for all mediators.
This title is included in Bloomsbury Professional's Mediation online service.
Sommario
1. The Digital Justice System
2. What is digital mediation
3. What do we have now?
4. Mediation now v 2019
5. Marketing
6. Videos
7. Communicating online
8. Digital platforms
9. Agreements
10. Advantages of digital mediation
11. Disadvantages of digital mediation
Info autore
Stephen Walker is an independent civil and commercial mediator. He has conducted over 750 mediations. He is ranked in the top 40 UK mediators by both Chambers and Partners and Legal 500 and WWL and is on the International Mediation Institute’s (IMI) panel of accredited international mediators.
He became an accredited specialist online mediator in 2015 and has done over 150 online mediations. He also undertook specialised training in family and workplace mediation and is dual certified in the USA through INADR.
Stephen is a solicitor of the Supreme Court of England and Wales, a Fellow of the Chartered Institute of Arbitrators and the Royal Society of Arts as well as a visiting lecturer in mediation at Kings College London. He is regularly asked to give workshops, talks and presentations on mediation.
Stephen is the author of five mediation books published by Bloomsbury Professional Mediation Advocacy: Representing Clients in Mediation (2nd Ed); Setting Up in Business as a Mediator (2nd Ed); FAQs for Mediators; Mediation: An A-Z Guide; and Mediation Behaviour: Why We Act Like We Do.
For further information please visit www.swalkermediation.com
Riassunto
Digital mediation is here to stay, but how do mediators, advisers and clients achieve the same results from digital mediations as they do from face to face mediations?
Do new skills and mindsets need to be learnt? Can you build rapport online? Can you read emotions? How do you market online? How do you decide whether it’s the right choice for your dispute? How does digital mediation fit into the world of the Digital Justice System and mandatory mediation?
Answering these questions and many more, this is the only book to focus on mediation as opposed to other means of Online Dispute Resolution such as arbitration.
This title:
- Includes checklists and templates written by a mediator who has conducted over 280 digital mediations
- Covers topics including smart systems, ‘smart settle’, the use of artificial intelligence, ChatGPT and mixed media mediations
- Teaches mediators, advisers and clients the different skills and mindsets essential to success in the world of digital mediation
- Shows how to market mediation online with practical guidance on websites, videos, blogs and podcasts
- This book is essential reading for all mediators wishing to adapt to the new norm of digital mediation.
This title is included in Bloomsbury Professional's Mediation online service.
Prefazione
The first book to focus on digital mediations as they rise exponentially and fast become the new norm.
