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Informationen zum Autor Evan M. Berman is Professor of Public Management at Fundação Getúlio Vargas, EAESP (São Paulo, Brazil), specializing in human resource management, public performance, and comparative public administration. Previously, he was Huey McElveen Distinguished Professor at Louisiana State University. Dr. Berman is ranked among the very top scholars in public administration world-wide. He has received the Outstanding Scholarship Award from the American Society for Public Administration (Section on Personnel and Labor Relations) for contributions to research, teaching and service in public sector HRM, and many other awards, including from the Network of Schools of Public Policy, Affairs, and Administration (NASPAA), the accrediting body for public administration programs. He has authored 15 books and over 175 publications, in all of the leading journals of the discipline. Dr Berman has chaired ASPA’s Section on Personnel and Labor Relations, he is founding editor of ASPA’s Book Series in Public Administration and Public Policy, senior editor of Public Performance and Management Review , and a Distinguished Fulbright Scholar. His 2023 book, Performance and Innovation in the Public Sector (with I. Hijal-Moghrabi), won the 2024 ASPA/SPALR Outstanding Book Award. Evan is a Fellow of the National Academy of Public Administration and Visiting Professor at Fudan University (Shanghai) and University of Indonesia (Jakarta). Klappentext This book provides an overview and assessment of state-of-the-art strategies for performance and productivity in public and non-profit organizations. It is research-based and draws on real cases. Topics include: rationales for productivity and performance improvement; evolution of productivity improvement; strategies for implementing improvement; analytical tools; strategic planning; organizational information technologies; TQM; benchmarking; partnering; re-engineering; project management strategies; and people-based productivity improvement strategies. Inhaltsverzeichnis PART ONE: INTRODUCTION The Productivity Challenge PART TWO: FOUNDATIONS Problem Diagnosis Measuring Productivity Achieving Success PART THREE: STRATEGIES Strategic Planning Partnering and Alignment The Quality Paradigm Improving Efficiency Managing Information Technology Systems Productivity through People PART FOUR: CONCLUSIONS The Future of Productivity Improvement ...
