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Claire Hughes Johnson
Scaling People - Tactics for Management and Company Building
Inglese · Copertina rigida
Spedizione di solito entro 1 a 3 giorni lavorativi
Descrizione
"Scaling People is a practical and empathetic guide to company building and scaling the most important resource a company has: its people. Drawing on nearly two decades of experience as a Google and Stripe executive, Claire Hughes Johnson offers actionable insights and tactical guidance on everything from crafting foundational documents to hiring and team development to feedback and performance mechanisms. The book includes over 100 pages of worksheets, templates, exercises, and example documents to help founders, leaders, and company builders create scalable operating systems and lightweight processes that really work. With Scaling People, Hughes Johnson shares a detailed roadmap for building a sustainable, scalable company--one that's set up for generational success"--
Sommario
Introduction
Setting your metronome
The core frameworks
Who is this book for?
How to read this book
Exercises and templates
Chapter 1
Essential Operating Principles
1. Build self-awareness to build mutual awareness
2. Say the thing you think you cannot say
3. Distinguish between management and leadership
4. Come back to your operating system
Exercises and templates
Chapter 2
Core Framework 1: Foundations and Planning for Goals and Resources
Founding documents
The operating system
Operating cadence
Exercises and templates
Chapter 3
Core Framework 2: A Comprehensive Hiring Approach
Recruiting
Hiring
Onboarding
Hiring mistakes
Exercises and templates
Chapter 4
Core Framework 3: Intentional Team Development
Team structures
Diagnosing team state
Team changes and restructuring
(Re)building the team
Creating the team environment
Team-building complexities
Diversity and inclusion
Team communication
Exercises and templates
Chapter 5
Core Framework 4: Feedback and Performance Mechanisms
Hypothesis-based coaching
Giving hard feedback
Creating a culture of informal feedback
The formal review process
Compensation
Managing high performers
Managing low performers
Managing managers
Managing out, firing, and layoffs
Some final thoughts on management
Exercises and templates
Conclusion
You
Manage your time and energy
Foster relationships
Consider your career
Endnotes
Bibliography
Acknowledgments
Index
About the Author
Info autore
Claire Hughes Johnson is a corporate
officer and advisor at Stripe. Previously, she was chief operating
officer at Stripe from 2014 to 2021, helping the company grow from fewer
than 200 employees to more than 8,000. At various times, she led
business operations, sales, marketing, customer support, risk, real
estate, and all of the people functions, including recruiting and HR.
Prior to Stripe, she spent 10 years at Google leading business teams,
including overseeing aspects of Gmail, Google Apps, and consumer
operations, as well as serving as a vice president for AdWords, Google
Offers, and Google’s self-driving car project. She serves on the boards
of Ameresco, the Atlantic, Aurora Innovation, and HubSpot, and is
a trustee and current board president of Milton Academy. She lives
outside of Boston with her husband, two children, and two neurotic
dachshunds
Riassunto
From a Stripe and Google executive, a practical guide to company building and scaling the most important resource it has: its people.
Selected for "Best Books of 2023" by Bloomberg and The Economist!
“Whether you are a new manager or a CEO, there are going to be moments when you feel alone and need help. Odds are, the advice you need is in Scaling People. You are going to pull this book off your shelf over and over!"
—Kim Scott, New York Times bestselling author of Radical Candor and Just Work
A leader at both Google and Stripe from their early days, Claire Hughes Johnson has worked with founders and company builders to try to replicate their success. The most common questions she’s asked are not about business strategy—they’re about how to scale the operating structures and people systems of a rapidly growing startup.
Scaling People is a practical and empathetic guide to being an effective leader and manager in a high-growth environment. The tactical information it puts forward—including guidance on crafting foundational documents, strategic and financial planning, hiring and team development, and feedback and performance mechanisms—can be applied to companies of any size, in any industry. Scaling People includes dozens of pages of worksheets, templates, exercises, and example documents to help founders, leaders, and company builders create scalable operating systems and lightweight processes that really work.
Implementing effective leadership and management practices takes effort and discipline, but the reward is a sustainable, scalable company that’s set up for long-term success. Scaling People is a detailed roadmap for company builders to put the right operating systems and structures in place to scale the most important resource a company has: its people.
Prefazione
Marketing
Targeted pre-publication mailing to influential founders, VCs, executives, and senior leaders at technology companies and high-growth startups, including a signed note from Claire
Creation of promotional material such as excerpt PDFs, bookmarks, and promotional images and video for pre-publication distribution online, to influencers, and at speaking events
Galley and advance copy mailing to the author’s and Stripe’s network of influential founders, executives, VCs, and senior leaders at technology companies and high-growth startups
Promotion on Stripe Press and Stripe social media channels, including paid performance marketing
Promotion in the Stripe Press newsletter
Cross-promotion at internal and external Stripe events
Initial print run of 20,000 copies
Publicity
Outreach campaign targeting coverage in top newspapers, magazines, podcasts, broadcast, and digital media focused on business, leadership, management, finance, and technology, supported by Fortier PR- Landed feature in Fortune (February 8, 2023)
Article authored by Claire Hughes Johnson will publish in HBR Ascend on March 7, 2023
Confirmed launch-week excerpts in Fast Company, CNBC Make It, Rotman Management Magazine
Confirmed podcast interviews with Bloomberg Businessweek, First Round In Depth, The Business of Learning, Grit, Coaching for Leaders
Confirmed interviews with Quartz, Financial Times Working It newsletter, Leaders Magazine
Confirmed speaking engagements at SXSW, McKinsey Author Talks, Talks at Google, Ivy
Pending media interest from Financial Times, Forbes, VentureBeat, The Information, NPR Marketplace, Wall Street Journal
Claire Hughes Johnson speaking with Laurene Powell Jobs at a book launch event hosted in partnership with CapitalG (Alphabet’s venture growth fund) and Emerson Collective in San Francisco
Dettagli sul prodotto
| Autori | Claire Hughes Johnson |
| Editore | Ingram Publishers Services |
| Lingue | Inglese |
| Formato | Copertina rigida |
| Pubblicazione | 07.03.2023 |
| EAN | 9781953953216 |
| ISBN | 978-1-953953-21-6 |
| Pagine | 480 |
| Dimensioni | 160 mm x 235 mm x 40 mm |
| Peso | 1044 g |
| Illustrazioni | figures (graphics and charts) |
| Categorie |
Scienze sociali, diritto, economia
> Economia
> Management
BUSINESS & ECONOMICS / Workplace Culture, BUSINESS & ECONOMICS / Management, BUSINESS & ECONOMICS / Organizational Development, Management: leadership & motivation, Management & management techniques, Personnel & human resources management |
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