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Informationen zum Autor The Editor Sandy Schuman is president of Executive Decision Services LLC, a consulting firm in Albany, New York, specializing in strategic decision making, collaborative problem solving, consensus building, public involvement, and information management. He is also a research associate at the Center for Policy Research, University at Albany, SUNY. Schuman is the author of numerous articles and book chapters and speaks widely at conferences on facilitation, decision making, conflict resolution, and collaborative systems. He moderates the Electronic Discussion on Group Facilitation and is the editor of Group Facilitation: A Research and Applications Journal. Klappentext Sponsored by the International Association of Facilitators, The IAF Handbook of Group Facilitation offers the need-to-know basics in the field brought together by fifty leading practitioners and scholars. This indispensable resource includes successful strategies and methods, foundations, and resources for anyone who works with groups. The IAF Handbook of Group Facilitation provides an overview of the field for new and aspiring practitioners and a reliable reference for experienced group facilitators, including chapters on* Creating positive ongoing client relationships* Building trust and improving communications* Facilitating group brainstorming sessions* Drawing out the best in people* Developing a collaborative environment* Designing and facilitating dialogue* Managing conflicting agendas* Working with multicultural groups* Using improvisation* Understanding virtual meetings* Facilitating team start-up* Assessing group decision processes* Building expertise in facilitation* Reviewing core facilitation competencies* Modeling positive professional attitudes Zusammenfassung Sponsored by the International Association of Facilitators, The IAF Handbook of Group Facilitation offers the need-to-know basics in the field brought together by fifty leading practitioners and scholars. This indispensable resource includes successful strategies and methods, foundations, and resources for anyone who works with groups. The IAF Handbook of Group Facilitation provides an overview of the field for new and aspiring practitioners and a reliable reference for experienced group facilitators, including chapters on* Creating positive ongoing client relationships* Building trust and improving communications* Facilitating group brainstorming sessions* Drawing out the best in people* Developing a collaborative environment* Designing and facilitating dialogue* Managing conflicting agendas* Working with multicultural groups* Using improvisation* Understanding virtual meetings* Facilitating team start-up* Assessing group decision processes* Building expertise in facilitation* Reviewing core facilitation competencies* Modeling positive professional attitudes Inhaltsverzeichnis Preface xi About the Contributors xvii A Superlative Task 1 Part One Create Collaborative Client Relationships 5 One The Big Picture: Creating an Ongoing Client Relationship 7 Nadine Bell, Susan Nurre Two The Skilled Facilitator Approach 21 Roger Schwarz Three Facilitation: Beyond Methods 35 David Wayne Part Two Plan Appropriate Group Processes 55 Four Eight Ps of Effective Facilitation Planning and Preparation 57 Jeff Bracken Five The Architecture of Participation 73 Patricia Tuecke Six Building Trust: The Great Enabler 89 Maria Begoña Rodas-Meeker, Larry Meeker Seven Facilitation of Group Brainstorming 103 Paul B. Paulus, Toshihiko Nakui Eight Promoting Mutual Understanding for Effective Collaboration in Cross-Functional Groups with Multiple Stakeholders 115 Sam Kaner Nine A Procedural Analysis of...
