High Value Low Cost

Riassunto

BPM enables companies to meet new challenges on two fronts; the customer and the organization. This text shows how to determine the external factors which wil create market differentiation and develops the three ingredients which together build a differentiating customer proposition. It provides a two-step route map to change the internal capability to achieve corporate transformation.

Dettagli sul prodotto

• Autori: Sharon A. Plowman
• Editore: Pearson Academic
• Lingue: Inglese
• Formato: Tascabile
• Pubblicazione: 01.01.1994
• EAN: 9780273604372
• ISBN: 978-0-273-60437-2
• Pagine: 280
• Peso: 790 g
• Serie: Financial Times Series; Financial Times Series
• Categoria: Scienze sociali, diritto, economia > Economia > Management